Find & Apply For Customer Service Representative Jobs in West Elizabeth, Pennsylvania

Customer Service & Office Administration

• 4.1 West Elizabeth, PA 15088 Full-time Apply with Indeed Office Administrator / Sales Support Specialist Fagan Sanitary Supply |

Pittsburgh, PA Area Job Type:

Full-Time | Monday-Friday | In-Office About Fagan Sanitary Supply Fagan Sanitary Supply is a family-owned and operated company serving schools, healthcare facilities, nursing homes, commercial businesses, and other organizations throughout the Pittsburgh region. We specialize in cleaning supplies, equipment, and facility maintenance solutions, with an emphasis on dependable service and long-term customer relationships. We are looking for a friendly, dependable, and detail-oriented individual to join our team as an Office Administrator / Sales Support Specialist. Position Overview This position is responsible for supporting daily office operations, assisting customers, and providing administrative support to our outside sales representatives. The ideal candidate is organized, comfortable working with customers, and able to manage multiple tasks while maintaining accuracy and attention to detail. Key Responsibilities Customer Service & Office Administration Answer incoming phone calls and assist customers with general questions. Respond to customer emails and direct inquiries to the appropriate team member. Perform general office duties, including filing, data entry, and maintaining customer records. Communicate with sales representatives, warehouse personnel, and management. Assist with other administrative responsibilities as needed. Sales Support & Quoting Prepare accurate customer quotes based on pricing and product information provided by the sales team. Assist outside sales representatives with product pricing, availability, and customer information. Create and update quotes within the company's business system. Maintain organized records of customer quotes and pricing. Help prepare customer-facing documents and product information. Order Entry & Processing Enter customer orders accurately and efficiently. Review orders for correct products, quantities, and pricing. Communicate with the warehouse regarding product availability and order status. Assist with backorders, returns, and order-related customer questions. Maintain accurate order and customer records. Qualifications Previous office administration, customer service, or order entry experience preferred. Strong computer skills, including Microsoft Outlook, Excel, and Word. Excellent organizational skills and attention to detail. Professional and friendly phone etiquette. Ability to multitask and prioritize responsibilities. Strong written and verbal communication skills. Dependable, punctual, and willing to work as part of a team. Experience with inventory, order entry, or accounting software is a plus. What We're Looking For We are looking for someone who takes pride in their work, enjoys helping customers, and understands the importance of accuracy and organization. As a family-owned business, we value employees who are dependable, adaptable, and willing to help wherever needed. Compensation & Benefits Competitive hourly pay based on experience. Full-time, weekday schedule. 401(k) with company matching, subject to plan terms. Paid time off and company holidays. Supportive, family-owned work environment. Opportunity for long-term growth.