Find & Apply For Customer Service Representative Jobs in West Middlesex, Pennsylvania

Job Title:

Customer Service Representative Job Type:

Temporary for 3 months, Immediate start

Schedule:

Monday-Friday 8am-5pm

Work Location:

West Middlesex, PA Pay:

$17.50/hour

Responsibilities:

• Provide high‑quality support to customers by responding to inquiries, requests, and issues in a timely, professional, and solution-focused manner.
• Use effective communication and problem‑solving skills to address customer questions, technical concerns, and account‑related needs through various channels.
• Enhance customer experience by identifying appropriate solutions and aiming for efficient, accurate resolution.
• Manage and resolve customer concerns with empathy and professionalism, escalating issues in alignment with established guidelines when needed.
• Investigate and correct account or service‑related discrepancies, ensuring accurate information and continuity of service.
• Proactively communicate with customers regarding updates, next steps, and actions required to support order or service fulfillment.
• Support processes related to customer orders, returns, credits, and other transactional activities as assigned.
• Oversee and coordinate day‑to‑day fulfillment or service workflows, addressing exceptions and ensuring smooth execution of assigned tasks.
• Review system‑generated reports or alerts and take appropriate action to understand, communicate, or resolve service or order status updates.
• Maintain accurate and thorough documentation of customer interactions and case activity.

Qualifications:

Education, Licenses, and Certifications Associate's degree in business administration or related field preferred or equivalent work experience required Years of Experience and Knowledge 1 ~ 3 years of direct customer service experience required Skills and Abilities Intermediate level Microsoft Outlook, Word, PowerPoint skills Excellent interpersonal, written, and verbal communication skills. Strong phone communication skills, including maintaining a professional and personable demeanor while quickly establishing rapport and fostering positive customer interactions. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice. Create a Job Alert Email me about new Customer Service Representative jobs in West Middlesex, PA Related Jobs Search more jobs Browse Jobs Contract Talent Full-Time Talent Consulting Solutions Finance & Accounting Technology Marketing & Creative Legal Administrative & Customer Support Discover Insights Invoice Job Directory Salary Guide Time Reports Create a Job Alert Contact Us About Robert Half Leadership Careers With Us Locations Investor Center Press Supplier Relations Fraud Alert Government Notice Privacy Notice Terms of Use Robert Half Inc. An Equal Opportunity Employer M/F/Disability/Veterans. Do Not Sell or Share My Personal Information This website uses cookies, pixel tags, and other tracking technologies to enhance user experience, personalize content and ads, and to analyze performance and traffic on our website. We also share information about your use of our site with our social media, advertising and analytics partners. If we have detected an opt-out preference signal, it will be honored unless you have changed your consent preferences manually. You may opt-out of use of certain cookies through the Do Not Sell or Share My Personal Information link. Your use of the website is subject to our Terms of Use. More information about cookies and how we share information can be found in our Privacy Notice. Do Not Sell or Share My Personal Information I understand