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Customer Service Representative
Job Description
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Between $20.03 and
$22.58
Per Hour
Position range in Rhode Island $18.46
- $26.
59 Per hour Customer Service Representative
Copart Inc.
Occupation:
Customer Service Representatives
Location:
Exeter, RI
- 02822
Job Type:
Full Time (30 Hours or More)
Posted:
05/19/2026
Positions available: 1
Source:
Copart Inc.
Web Site:
www.copart.com
Job #:
JR108960
Job Requirements and Properties
Help for Job Requirements and Properties. Opens a new window. Work Onsite
Full Time Schedule
Full Time
Job Description
Help for Job Description. Opens a new window. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality
- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs.
Other duties as assigned. Additional Information
Help for Additional Information. Opens a new window.
Required Skills and Experience:
- One year of office support experience in a customer service role preferred
- High School diploma
- Excellent customer service skills and attitude
- Excellent written and verbal skills
- Proficient with office equipment
- Attention to detail
- Problem-solving
- Computer proficiency
- MS Suite
- Typing speed 45WPM
- Professional appearance
- Ability to multi-task in a fast-paced environment
- Bilingual skills a plus
- Occasional overtime as needed Pay $20.03
- $22.
58
Benefits Summary:
- Medical/Dental/Vision
- 401k plus a company match
- ESPP
- Employee Stock Purchase Plan
- EAP
- Employee Assistance Program (no cost to you)
- Vacation & Sick pay
- Paid Company Holidays
- Life and AD&D Insurance
- Discounts Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant:
Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
- E-verify Participation
- Right to Work
Benefits
- Sick Leave
- 401(k) Plans
- Employee Stock Options (ESOs)
- Health and Wellness Programs