Find & Apply For Customer Service Representative Jobs in Columbia, South Carolina

Customer Service Representative in Columbia, South Carolina at

Entomo Brands Save New Job Function:

Customer Service Entomo Brands Columbia, South Carolina, 29223, United States Posted on October 31, 2026 New job! Apply early to increase your chances of getting hired. Job Description At Palmetto Exterminators, we combine decades of termite, pest, and mosquito control experience with a personal touch to provide trusted, effective pest management solutions— and we do it while demonstrating our core values: Integrity, Excellence, Empathy, Accountability, and Teamwork. The Customer Service Representative is the first point of contact for our customers. This role involves providing friendly, efficient, and professional service through phone, email, and in-person interactions. The CSR will schedule appointments, manage customer accounts, resolve inquiries, and ensure each customer feels valued and supported throughout their pest control experience. Key Responsibilities Answer a multi-line phone system promptly and courteously. Schedule service appointments and communicate effectively with pest specialists to ensure on-time, accurate service delivery. Manage customer correspondence and maintain accurate records using a comprehensive, cloud-based field service management software program designed specifically for the pest control industry. Update and maintain customer account information with accuracy and integrity. Handle customer inquiries and concerns with empathy and professionalism. Support all facets of branch operations with teamwork and a positive attitude. Demonstrate accountability by following through on customer issues and commitments. Represent the company with excellence in every interaction. Qualifications High school diploma or equivalent required. No prior pest control experience necessary — training provided! Strong customer service skills with the ability to build rapport quickly. Excellent written and verbal communication skills. Organized and detail-oriented with strong multitasking abilities. Proficient in Microsoft Excel and Windows-based software programs. Ability to work well both independently and collaboratively in a fast-paced, growth-oriented environment. Must pass a criminal background check and drug test. Compensation & Benefits Competitive starting hourly rate 401(k)/matching Medical, Dental, Vision insurance Company provided Basic Life Insurance/Long Term Disability Company provided Employee Assistance Program 9 Paid Holiday's Paid Vacation/Sick Leave Team Member Referral Bonus Equal Opportunity Employer We are proud to be an equal opportunity employer. We value a diverse workforce and do not discriminate on the basis of race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status or any other basis protected by law Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Explore Related Opportunities Customer Service Representatives jobs near me in South Carolina Jobs near me in South Carolina Customer Service Representatives jobs Job Location Columbia, South Carolina, 29223, United States Frequently asked questions about this position Similar Jobs In Columbia, South Carolina Hot Job Outside Sales Representative (Door-to-Door) Summit Growth Group Camden, South Carolina New Customer Service Representative Stoner's Pizza Joint Columbia, South Carolina Team Member AES Restaurants Lancaster, South Carolina Shift Supervisor Krispy Kreme Columbia, South Carolina Direct Sales Advisor IQ Fiber Orangeburg, South Carolina See Job Details