Find & Apply For Customer Service Representative Jobs in Jonesville, South Carolina

Customer Service Jonesville, SC 29353 $16

•$17 an hour

•Full-time Apply with

Indeed Customer Service Representative Location:

Jonesville, SC Pay:

$16

•17 per hour (Depending on Experience)

Schedule:

Monday-Friday | 8:00 AM-5:00 PM Are You a People Person Who Loves Keeping Things Organized and Moving? We're looking for a motivated, detail-oriented Customer Service Representative to join our team in Jonesville, SC! This is more than answering phones and emails. You'll play an important role in keeping projects on track, building strong customer relationships, and coordinating communication between customers, production, shipping, and installers. If you enjoy problem-solving, multitasking, and making sure things get done right, we'd love to meet you!

What You'll Be Doing:

Serve as the primary point of contact for customers throughout the entire order process, from order entry to final delivery. Build and maintain positive relationships with General Contractors, Project Managers, and Job Superintendents. Communicate with customers by phone and email to provide updates, confirm expectations, and address questions. Understand project requirements, customer needs, and deadlines to help ensure timely deliveries. Coordinate with installers to confirm job-specific details and requirements. Enter and manage customer orders in our Odoo system, ensuring product selections, pricing, and delivery dates are accurate. Juggle multiple projects while staying organized and on top of deadlines. Calculate pallet weights and dimensions and coordinate freight shipments with brokers. Work closely with production, the Plant Manager, and shipping to keep orders and deliveries running smoothly. Partner with Accounts Receivable to verify customer account status.

What We're Looking For:

Strong organizational skills and attention to detail. Excellent verbal and written communication skills. A positive attitude and professional demeanor. Someone who takes initiative and enjoys helping others. Ability to prioritize multiple projects and manage deadlines. Strong problem-solving skills and the ability to think through challenges. A team player who communicates effectively with coworkers and customers. Confidence in making decisions while knowing when to ask for assistance. Previous customer service, order processing, or coordination experience is a plus!