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Customer Support
Customer Service Representative
Greeneville, TN

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American Calendar Company

Customer Service Specialist

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Job Description

American Calendar is currently seeking a highly motivated individual to join our Customer Service team. We are seeking an individual that will work successfully in a team and thrive in a fast-paced work environment.
Full-Time Schedule:
Monday-Friday, 8am-5pm with occasional overtime during the late fall / early winter months. Pay is competitive and based on individual abilities and experience. Weekly pay by Direct deposit Requirements for Customer Service position: High School diploma Must have at least 1 year of customer service experience or similar Regular and dependable attendance The ideal candidate will possess a "can do" attitude and good work ethic Strong verbal and written communication skills The ability to multitask Ability to type 35 wpm Must be able to present and maintain a positive attitude in a fast-paced environment The desire for a long-term career with an industry-leading company Job duties include, but are not limited to: The ability to perform general office duties include use of multi-line phone, perform data entry, filing, email, photocopies, scanning, etc.
Computer skills to include:
Windows, Microsoft Word and Excel, Email, and Internet. Consistently monitor email requests and provide detailed response in a timely fashion Speak clearly and persuasively in positive or negative situations. Respond quickly and effectively to customer questions The ability to establish and maintain effective working relationships with customers, co-workers, and management The ability to communicate with other team members and customers in an effective, courteous, and tactful manner. Communication method(s) used:
Email Phone Work Remotely No Job Type:
Full-time Education:
High school or equivalent (Required)
Experience:
Customer Service:
1 year (Preferred)
Language:
English (Required)
Work Location:
In person