Find & Apply For Customer Service Representative Jobs in Sweetwater, Tennessee

Customer Service Specialist

• 3.2 Sweetwater, TN 37874 $37,000 a year - Full-time Apply with Indeed About the Role We're looking for a motivated, detail-oriented individual to join our team as a Customer Service Specialist. This is a great opportunity for someone starting their professional career who enjoys working with technology, staying organized, and helping customers find solutions. In this role, you'll communicate with customers by phone and email, process orders, and work with multiple departments to ensure customers receive excellent service. We provide training and are looking for someone with strong computer skills, a professional attitude, and a willingness to learn. What You'll Do Communicate with customers via phone and email. Process customer orders accurately and efficiently. Provide information about products, pricing, availability, and delivery timelines. Track orders and proactively update customers on status changes. Work closely with sales, production, shipping, and logistics teams. Resolve basic customer questions and escalate more complex issues when needed. Maintain accurate customer records and documentation. Assist with administrative tasks and special projects. Support the team in delivering an outstanding customer experience. What We're Looking For Required Qualifications High school diploma or GED. Strong computer skills and the ability to learn new software quickly. Working knowledge of Microsoft Office, including Outlook, Excel, and Word. Professional written communication skills, including composing emails. Strong attention to detail and accuracy. Ability to stay organized and manage multiple priorities. Reliable attendance and strong work ethic. Positive attitude and willingness to learn. Preferred Qualifications Previous office, customer service, retail, administrative, hospitality, or internship experience. Experience working with data entry, order processing, or business software. Experience using Microsoft Excel. Why Join Us? Stable full-time schedule with no weekends. Opportunity to develop professional business, communication, and technical skills. Collaborative team environment. Hands-on experience working with customer accounts, order management, and business operations. Growth opportunities for motivated individuals.

Pay:

$37,000.00 per year

Benefits:

401(k) Employee assistance program Health insurance Paid time off Retirement plan Vision insurance

Experience:

Customer service: 2 years (Required) high-volume data entry : 1 year (Required)

Work Location:

In person