Find & Apply For Customer Service Representative Jobs in Alton, Texas

Call Center Representative Atlas Electrical, A/C and Plumbing Services, Inc Alton, TX Job Details Full-time $12 - $15 an hour 2 hours ago Benefits Dental insurance Vision insurance Qualifications Multilingual Attention to detail Client services Organizational skills Customer support Full Job Description Job Summary We are seeking a dynamic and energetic Call Center Representative to join our customer support team! In this role, you will be the frontline ambassador for our company, providing exceptional service to clients via phone, email, and chat. Your enthusiasm, communication skills, and problem-solving abilities will drive customer satisfaction and foster lasting client relationships. Multilingual capabilities are highly valued to serve our diverse customer base effectively. This paid position offers an exciting opportunity to develop your sales, client services, and technical skills within a fast-paced environment committed to excellence. Duties Handle inbound and outbound calls with professionalism, ensuring clear and courteous communication at all times Assist customers with inquiries, product information, billing issues, and technical support using strong phone etiquette Identify sales opportunities and promote products or services to meet customer needs Maintain accurate records of customer interactions through data entry in CRM systems using Microsoft Office tools Resolve customer issues efficiently by analyzing problems and providing effective solutions Follow organizational procedures for cash handling, order processing, and documentation accuracy Support client communication efforts by writing clear emails and messages that enhance the customer experience Experience Previous call center experience or customer support roles preferred but not required; training will be provided Strong verbal communication skills in English; bilingual abilities are a plus for serving diverse clients Proficiency in Microsoft Office applications such as Word and Excel for data management and reporting Excellent organizational skills with attention to detail in data entry and record keeping Demonstrated ability to handle high call volumes while maintaining professionalism and patience Technical proficiency with computer systems, phone communication tools, and troubleshooting basic issues Ability to work effectively in a team environment with strong problem-solving skills and adaptability Join us today to become an essential part of a vibrant team dedicated to delivering outstanding client service! This role offers a chance to grow your skills in sales, customer support, and client communication while making a real difference in our customers' experiences.

Pay:

$12.00 - $15.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Vision insurance

Work Location:

In person