Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Find Jobs
Find Jobs Near You – Available Work in Your Location
Find & Apply For Customer Service Representative Jobs in Channelview, Texas
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Skip to job details
Now viewing: Customer Service Representative
KI
Kirby Inland Marine LP
Customer Service Representative
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
37
out of 100
Average of individual scores
Job Description
Overview Facilitate the communication of information between Vessel Operations Management, the Captain/Pilot of the vessel, the Maintenance department representatives, Schedulers, other Sales Department representatives, Customer Dock representatives and third-party providers for services such as shore tankering and spot horsepower. Record events and prepare scheduled reports. Responsibilities
- Answer incoming phone calls.
- Attend daily meetings as required.
- Review traffic for status, accuracy, and report any potential problems to the appropriate department.
- Confirm trip requirements are met.
- Coordinate and hire shore tankering services, as directed by the Captain/Pilot or Scheduler, through approved outside vendors (as required).
- Schedule barges as directed.
- Document all pertinent trip information and complete reports and written turnover plans for shift relief.
- Coordinate trip requirements including but not limited to
- Communicate delays to Sales and customers.
- Monitor heating orders.
- Ensure appropriate traffic is correctly entered into Oasis.
- Assess all criteria to determine shore tankermen service.
- All other duties as assigned. Qualifications
- Follow procedures and verbal/written instructions.
- Organized, detail-oriented and accurate.
- Self-motivated and multi-task oriented.
- Strong written and verbal communication skills.
- Ability to operate standard office equipment such as a personal computer.
- Identify and review upcoming requirements (orders).