Find & Apply For Customer Service Representative Jobs in Crosby, Texas

Friendly Ford is a family (and Veteran) owned dealership that has been in business for over 20 years, with a fantastic reputation for customer service!! We offer competitive compensation and have great benefits that include medical, vision and dental. We are looking for a Ford Experienced Service Writer that wants to take their career to the next level! We are offering a great opportunity for the right person to grow to their potential. If that sounds like you

• contact us TODAY!

Duties:

• Greet customers and provide excellent customer service
• Listen to customer concerns and accurately diagnose vehicle issues
• Provide recommendations for necessary repairs and maintenance
• Prepare accurate estimates for labor and parts costs
• Communicate with technicians to ensure timely completion of repairs
• Follow up with customers on the status of their vehicles
• Upsell additional services or products as appropriate
• Maintain detailed records of customer interactions and transactions

Job Requirements:

• 2•3 Years previous Service Advisor experience in a Ford dealership • Strong mechanical knowledge and understanding of automotive systems • Strong customer service skills with the ability to handle inquiries and issues professionally • Ability to multitask and prioritize in a fast-paced environment • Maintain high CSI • Sales experience is a plus • Team Player • Must have a valid driver's license

Note:

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.

Pay:

Negotiable. Based on Ford Experience level.

Hours:

8am

• 6pm Monday
• Friday Every other

Saturday:

7am

• 1pm This position offers competitive commission pay based on experience and qualifications.

If you are passionate about providing excellent customer service and have a background in automotive repair, we encourage you to apply for the Service Writer position.

Job Type:

Full-time Pay:

$60,000.00

• $80,000.

00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Days:

Rotating weekends

License/Certification:

Driver's License (Required) Ability to

Commute:

Crosby, TX 77532 (Required) Ability to

Relocate:

Crosby, TX 77532: Relocate before starting work (Required)

Work Location:

In person