Find & Apply For Customer Service Representative Jobs in Hutto, Texas

Licensed Customer Service Insurance Agent Location:

Texas Employment Type:

Full-Time Department:

Insurance / Customer Service Job Summary We are seeking a dependable, customer-focused Licensed Customer Service Insurance Agent to assist clients with their insurance needs, provide policy information, process policy changes, and deliver exceptional service. The ideal candidate has strong communication skills, attention to detail, and a commitment to building lasting client relationships while ensuring compliance with applicable Texas insurance regulations. Key Responsibilities Respond to customer inquiries by phone, email, and in person regarding insurance coverage, premiums, billing, renewals, and policy changes. Assist clients with policy servicing, endorsements, renewals, cancellations, and other account maintenance requests. Explain insurance coverage, policy terms, deductibles, exclusions, and available options clearly and professionally. Provide quotes and assist with new business applications and policy renewals, as authorized. Maintain accurate customer records and documentation in the agency management system. Identify opportunities to offer additional coverage and cross-sell appropriate insurance products based on customer needs. Support customer retention by providing timely follow-up and resolving service issues. Coordinate with insurance carriers, underwriters, claims departments, and other agency personnel as needed. Assist customers with claims-related questions and direct them to the appropriate claims resources. Protect confidential customer information and follow agency procedures and applicable Texas insurance laws and regulations. Bilingual ability is a plus.

Pay:

$45,000.00 - $65,000.00 per year

Benefits:

Flexible schedule Paid time off

Work Location:

In person