Find & Apply For Customer Service Representative Jobs in Mount Pleasant, Texas

Billy Craig Service Center is looking for a motivated and mature individual to join our team as an Office Coordinator/Service Writer . Applicant must demonstrate excellent work ethic through provable work experience and references available. Ideal candidate is self-motivated, team-oriented, professional, trustworthy, kind/considerate of others, and has uncompromising integrity. +++Bilingual is a strong plus.+++ Service Writer /

Parts Coordinator Duties:

Greets customers with professionalism and kindness. Checks in each vehicle noting customer concerns & vehicle symptoms. Prepares estimates and discusses recommended repairs with customer. Keeps customers updated on repair progress. Coordinates vehicle repair with technicians Orders the correct parts, tracks parts deliveries, and helps keep jobs moving on schedule. Coordinates vehicles through process, from check-in to pick-up. Assists customers with check-out process including discussing any recommended follow up repairs and accepting payments (cash, check, debit/credit). Works well with entire team. Other duties as assigned.

Suitable qualifications include:

Foundational qualifications: Basic knowledge of computers, including use of calculator, email, internet, and data input. Customer service experience, preferably in an auto repair shop or parts department (but not required) Ability to write clear repair orders and explain estimates to customers Experience identifying, ordering, and tracking automotive parts a plus. Strong communication, organization, and computer skills Ability to manage several repair jobs and follow up with customers and vendors If no direct experience as noted above, then ideal candidate will demonstrate willingness and ability to learn, possess exceptional organizational skills, prove to be detail-oriented, and conduct themselves with kindness and responsibility. Business Hours Monday - Friday 7:30AM - 5:30PM Off on weekends and major holidays! How to Apply Interested candidates will submit their application through Indeed OR by requesting the company email address through text message at 903-573-5022 (Text Messages monitored during business hours).

Pay:

$35,000.00 - $45,000.00 per year

Benefits:

Employee discount Paid time off People with a criminal record are encouraged to apply

Work Location:

In person