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Customer Support
Customer Service Representative
Richmond, TX

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Hand & Stone - Revive Houston

Calling Agent

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Job Description

Benefits:
Bonus based on performance Competitive salary Flexible schedule Free food & snacks Wellness resources Calling Agent —
Full Time Location:
Aliana/Richmond, TX 77407
Pay:
$12-$15 per hour
Employment:
Full-time We are looking for a Calling Agent to support customer communication across all seven of our spas. Working from a centralized office supporting our spa teams, this role focuses on EFT-related messages and follow-up, outbound calls about current specials, and helping customers connect with the appropriate spa. What you will do Handle EFT-related customer messages and follow-up using approved procedures. Make outbound calls to share current spa specials and promotions. Help interested customers schedule appointments at the appropriate spa. Maintain clear notes on customer conversations and follow-up needs. Coordinate customer questions and unresolved issues with the appropriate spa team. Treat customer and membership information confidentially and communicate professionally. This is a centralized calling role supporting all seven spas, not an individual spa front-desk position.

Benefits

  • Flexible Work Schedules
  • Dental Insurance