Find & Apply For Customer Service Representative Jobs in Uvalde, Texas

$13.00

Per Hour

Position range in Uvalde County $11.86

•$17.85 Per hour Customer Service Representative

•Uvalde

PFS GROUP

Occupation:

Customer Service Representatives

Location:

Uvalde, TX

•78801

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift

Posted:

10/01/2026

Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas

Onsite /

Remote:

Work onsite all of the time

Updated:

10/04/2026

Expires:

10/31/2026

Job #: 17075756

Job Requirements and Properties

Help for Job Requirements and Properties. Work Onsite

Full Time Typing Speed

40 + wpm Language

English, Well Schedule

Full Time Job Type

Regular Duration

Permanent Employment Hours

40 Hours Per Week Shift

Day Shift Benefits Help for .

Hours of Operation:

Monday

•Friday 7:00am

•7:00pm.

Opportunities available:

Inbound Customer Service

Outbound Customer Service

Data Entry/Posting We are one of the nation's fastest-growing patient financial services companies, we help patients understand and resolve their medical bills with clarity while delivering exceptional customer service. As a Customer Service Representative (CSR), you will play a key role in our call center by assisting patients with account questions, setting up payment plans, and providing thoughtful, attentive care. This is your opportunity to join a growing, friendly, and mission-driven team that values outstanding customer service, rewards strong performance, and is committed to doing the right thing for every patient. Job Responsibilities Communicate with patients by phone to resolve account balances Help patients understand their bill and assist with payment options Accurately document conversations and collect and verify patient information Interact with patients over the phone, aiming to achieve first-call resolution by demonstrating empathy, patience, and professionalism Meet daily and monthly performance metrics including call volume and quality Collaborate with team leads and trainers to grow your knowledge and effectiveness Qualifications and Skills Customer service mindset and strong verbal communication skills Ability to stay calm under pressure and handle sensitive conversations Computer literacy (navigating multiple systems at once) Experience in a call center or high-volume phone environment preferred Healthcare or insurance background is a plus CUBS, EPIC, or similar platform experience is a plus Bilingual (Spanish/English) is a plus Qualifications Workplace Expectations and Requirements Employment is contingent upon successfully passing a pre-employment background check and drug screening Professional appearance and conduct are expected at all times Non-smoking workplace Candidates must be legally authorized to work in the United States This position is based on-site at our call center for the first 90 days Remote work opportunities may be available after 90 days, contingent upon meeting performance, quality, and attendance standards Ready to grow your career with purpose? Apply today and join one of the nation's fastest-growing patient financial services companies! EEO Employer!