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Customer Support
Customer Service Representative
Millcreek, UT

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Wardell Upholstery

Sales/Customer Service Specialist

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Job Description

Sales/Customer Service Specialist Wardell Upholstery Millcreek, UT Job Details Full-time $18 - $23 an hour 14 hours ago Benefits Paid time off On-the-job training Employee discount Qualifications Computer operation Computer literacy Moving Filing Maintenance Attention to detail Full Job Description
NOW HIRING
Sales & Customer Service Representative Company:
Wardell Upholstery Location:
Millcreek / Salt Lake City, UT 84106 (In-Person Required)
Job Type:
Full-time Pay:
$18.00 - $23.00 per hour Join a Local Business with 60 Years of Craftsmanship Wardell Upholstery has been proudly serving the Millcreek and greater Salt Lake area for over 60 years. As a small, family-run upholstery shop, we're known for quality work, honest service, and long-standing customer relationships. We're looking for a friendly and dependable Sales & Customer Service Representative to join our team and help keep our tradition of excellent customer care going strong. About the Role This is a full-time, in-shop position where you'll be the first point of contact for customers—whether they're dropping by to check out fabric options, calling in for a quote, or following up on a project. You'll guide them through the upholstery process, provide estimates, and keep things organized from start to finish. Because we handle furniture every day, this role also includes assisting with moving and inspecting incoming and outgoing pieces.
What You'll Do Customer Support:
Welcome and assist walk-in customers, answer phone/email inquiries, and help clients choose fabrics.
Estimates & Tracking:
Prepare accurate quotes, follow up on estimates, track customer projects, and coordinate timelines with our upholstery team.
Showroom Maintenance:
Keep showroom samples, fabric displays, and the workspace tidy, current, and organized.
Shop Assistance:
Help receive, move, and manage incoming and outgoing furniture items for projects.
Administration:
Handle basic administrative tasks like scheduling, filing, and order tracking.
What We're Looking For Physical Ability:
Must be comfortable and capable of lifting and moving furniture up to 75 lbs safely (Required) .
Experience:
1 year of Sales, Customer Relations, or retail experience (Preferred) .
Attributes:
Friendly, approachable, highly organized, detail-oriented, and reliable.
Skills:
Basic computer skills (email, spreadsheets, etc.) and a willingness to learn about fabrics, furniture styles, and upholstery options (we'll train you!).
Team Fit:
Someone who genuinely enjoys working in a small, hands-on team environment. Why Join Wardell Upholstery?
Community:
Be part of a small, trusted local business with deep community roots.
Environment:
Work in a relaxed, low-pressure environment where quality matters.
Growth:
Learn a unique trade, receive on-the-job training, and interact with customers one-on-one.
Perks:
Paid time off (PTO) and an employee discount on services. How to Apply If this sounds like a great fit, send your resume and a short note about yourself to with the subject line "Sales & Customer Service Application." We're excited to meet someone who's ready to be part of the Wardell Upholstery team!
Pay:
$18.00 - $23.00 per hour Expected hours: 40.0 per week
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements