Find & Apply For Customer Service Representative Jobs in North Salt Lake, Utah

Service Coordinator Twisted Wrench Auto North Salt Lake, UT Job Details Full-time $20.80 - $24.50 an hour 3 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance Employee discount Professional development assistance Flexible schedule Life insurance Referral program Retirement plan Qualifications Teamwork Administrative experience Organizational skills Customer support Time management Full Job Description Twisted Wrench Auto is an automotive repair and maintenance service provider based in North Salt Lake, Utah. We specialize in vehicle diagnostics, automotive repairs, preventive maintenance, and customized automotive solutions. Our focus is on delivering dependable automotive services, maintaining efficient repair processes, and providing customers with clear communication throughout their service experience. We are seeking an organized, dependable, and customer-focused Service Coordinator to support daily service operations, coordinate appointments, and help ensure an efficient workflow between customers, technicians, and suppliers. Position Overview The Service Coordinator plays an important role in managing service appointments, organizing repair schedules, maintaining customer records, and supporting communication throughout the automotive repair process. This position requires strong organizational skills, attention to detail, and the ability to manage multiple responsibilities in a busy automotive service environment. The ideal candidate is professional, proactive, and comfortable working with customers, technicians, and vendors to ensure service requests are handled accurately and efficiently. Previous automotive experience is helpful but not required. Key Responsibilities Coordinate daily service appointments, repair schedules, and customer requests. Assist customers with scheduling maintenance, diagnostics, and repair services. Communicate service updates, appointment details, and estimated completion timelines. Work closely with automotive technicians to monitor repair progress and service priorities. Maintain accurate customer information, vehicle records, and service documentation. Assist with preparing work orders, service estimates, and related paperwork. Coordinate parts availability, supply requests, and deliveries with vendors. Track outstanding service requests and follow up on pending repairs. Help organize daily workloads to support efficient shop operations. Respond professionally to customer inquiries by phone, email, or in person. Assist with updating service management systems and internal records. Identify scheduling conflicts, delays, or service-related issues and communicate them promptly. Support basic inventory tracking and organization of automotive supplies. Maintain a clean, organized, and professional service reception area. Provide general administrative and operational support as needed. Qualifications Strong organizational and time-management skills. Excellent written and verbal communication abilities. Professional customer service and interpersonal skills. Ability to manage multiple tasks and changing priorities. Strong attention to detail and accuracy in recordkeeping. Basic computer proficiency, including email, scheduling software, and Microsoft Office. Ability to communicate effectively with customers, technicians, and suppliers. Good problem-solving skills and a proactive work approach. Dependability, professionalism, and a willingness to learn. Previous experience in customer service, scheduling, administration, or automotive operations is preferred but not required. Preferred Skills Familiarity with automotive repair and maintenance services. Experience using service scheduling or shop management software. Basic knowledge of automotive parts, repair procedures, and service terminology. Experience coordinating technicians, vendors, or customer appointments. What We Offer A professional and team-oriented work environment. Opportunities to develop automotive service and operations skills. Hands-on experience with service coordination and customer support. Opportunities to learn shop management processes and administrative procedures. A position involving a variety of operational and customer-facing responsibilities. Join Our Team At Twisted Wrench Auto , effective communication, organization, and teamwork are essential to providing dependable automotive services. As a Service Coordinator, you will help keep daily operations organized, support our technicians, and contribute to a positive customer experience. If you are detail-oriented, dependable, and interested in developing your career in automotive service operations, we encourage you to apply. Apply today to join Twisted Wrench Auto!

Pay:

$20.80 - $24.50 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person