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Customer Support
Customer Service Representative
North Salt Lake, UT
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Insurance Coordinator TVPX North Salt Lake, UT Job Details Full-time $22.50 - $26.50 an hour 1 day ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Bilingual Customer communication Teamwork Confidential information handling Microsoft Excel Microsoft Outlook Customer service Client management Insurance policy review Time management Office experience
Full Job Description About TVPX:
TVPX is a leader in solutions for corporate and private aviation. Our Utah office specializes in trust services as a solution for citizenship, privacy and structuring issues. Our culture emphasizes customer responsiveness and service in a cooperative and learning atmosphere.
Major Job Function:
Primary responsibilities: Assist the TVPX Insurance Team in collecting and reviewing aircraft insurance documentation for new transactions, annual renewals, accounting for changes to aircraft transactions, and verifying all information with TVPX's insurance requirements.
Regular Duties and Responsibilities:
Insurance Support:
Possess or have the ability to develop a strong working knowledge of aviation insurance issues and related trust documents to enable you to contribute meaningfully to the insurance review process for aircraft to be held and currently held in TVPX's aircraft portfolio.
Internal and External Communications:
Interact daily with domestic and foreign clients, advisors and insurance professionals and work constructively with in-house attorneys, management, and other staff to obtain certificates and endorsements that satisfy TVPX's insurance requirements and to address other time-sensitive insurance issues. All communications with external parties must comply with TVPX's privacy policies.
Record Keeping:
Ensure that insurance certificates, endorsements, renewal dates and other information are properly stored in the electronic filing system and are current, complete, and meet the company's data retainage requirements.
Other:
Perform other duties relating to insurance and other matters as required.
Experience/Skills necessary to perform duties:
Associate or bachelor's degree preferred
2+ years' experience in an office environment
Insurance experience a plus
Aviation-related experience a plus
Bank or financial experience helpful
A record of successfully providing outstanding customer service
Proven track record in a client-focused environment
Proven record of delivering completed assignments within company expectations
Multilingual a plus Additional skills necessary to perform duties:
Proficiency in Microsoft Office (Excel, Word, Outlook)
Ability to analyze insurance information to determine compliance with company requirements
Ability to learn and develop proficiency with other business software
Strong customer service skills
Good verbal and written communication skills, both internal and external
Excellent planning, organization, and time management abilities
Good attention to detail and deadlines
Ability to be flexible and manage priorities
Ability to self-direct, analyze, and evaluate
Capacity to exercise discretion with respect to highly confidential/sensitive information
Effective problem solver and dedicated to learning skills needed to perform job
Ability to work collaboratively and independently when required TVPX currently allows a hybrid work structure in which employees work remotely or in the office as needed, based on the demands of specific tasks.
Working in the office is required during the training phase and for tasks that require a high degree of collaboration.
Compensation range:
$22.50-$26.50. Amount will be commensurate with experience.
Job Type:
Full-time Pay:
$22.50 - $26.50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Vision insurance Ability to
Relocate:
North Salt Lake, UT 84054: Relocate before starting work (Required)