Find & Apply For Customer Service Representative Jobs in Danville, Virginia

Overview As a Customer Service Representative, you'll welcome clients, respond to questions, and keep front-desk and administrative tasks moving smoothly. You'll handle phone and in-person communication with care, enter information accurately, and help maintain organized office records. This role suits someone who enjoys helping people and can balance customer support with clerical work. Responsibilities Answer and route calls using a multi-line phone system; provide clear, courteous phone communication and follow strong phone etiquette. Assist clients at the front desk, resolve routine service questions, and direct requests to the appropriate team member. Complete data entry, filing, proofreading, and word processing; maintain spreadsheets and accurate records. Support office management with calendar management, scheduling, and general administrative tasks.

Your impact:

Clear, timely support helps clients get answers and helps colleagues stay focused on their work.

Skills Essential:

Customer service or customer support experience, strong client communication, organizational skills, time management, typing accuracy, and attention to detail.

Essential:

Computer literacy and technical proficiency with Microsoft Office, productivity software, spreadsheets, and word processing.

Preferred:

Office experience, clerical experience, administrative experience, front-desk experience, or personal assistant experience.

Preferred:

Familiarity with QuickBooks and experience with multi-line phone systems. Bilingual ability is a plus.

Pay:

$28,600.00 - $35,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Professional development assistance Referral program Retirement plan Vision insurance

Work Location:

In person