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Customer Support
Customer Service Representative
Stowe, VT

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Now viewing: Customer Service Agent at SkiEssentials.com
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SkiEssentials.com

Customer Service Agent at SkiEssentials.com

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Job Description

SkiEssentials.com is looking for a Seasonal Customer Service Agent to join the team at our warehouse in downtown Stowe, Vermont. Do you love skis? Or snowboards? Come work at a place where you get to talk about snow gear all the time! SkiEssentials is an outdoor minded company that prides itself on employee well-being and enjoying outdoor experiences together. We are looking for a team player, who can handle a fast-paced environment, and willing to work weekends. Winter is our busiest season and the phones need to be answered! We are looking for the right person to join our customer service team, someone who enjoys the outdoors and can handle the fast-paced environment that is online sales. Our company is growing and there is room to grow within. This is a unique opportunity to work seasonally in ski industry, in Stowe, with access to discounted gear and outdoor fun!
Responsibilities for position include:
Answer customer phone calls Talk to customers about skis and help to make decisions Follow up calls to customers Respond to emails or live chat questions Process orders through POS system eBay and Amazon customer service The right candidate has: Excellent communication skills well via email and phone Works well in a both a team and independent environment Flexibility and adaptability Ability to keep a good attitude with pushy customers Comfortable resolving customer issues Works well in a fast-paced environment Passion for the great outdoors!
Bonus qualifications:
Knowledgeable about ski products Experience with a POS system Experience using shopify Experience in the ski industry Experience with Amazon and/or eBay Compensation will be determined based on experience. Please respond to this ad with a resume and a little about yourself! Don't pass up this amazing opportunity to join the SkiEssentials team!'
Job Types:
Full-time, Part-time, Temporary Pay:
$18.00 - $25.00 per hour
Benefits:
On-the-job training Application Question(s): Please tell us why you would be a good fit for this position?
Work Location:
In person

Benefits

  • Dental Insurance