Find & Apply For Customer Service Representative Jobs in Stoughton, Wisconsin

Essential Duties and Responsibilities Answer customer inquiries via email and phone in a friendly, professional, and courteous manner. Enter customer orders, answer technical questions, resolve discrepancies & generates sales quotations Perform all assigned tasks in a safe, efficient, timely, accurate and highly productive manner according to Company policy. Maintain good attendance. Attend scheduled work hours on a regular and timely basis. Comply with all Company policies and procedures. Other duties may be assigned by the company Above is a list of the most important responsibilities and functions, which are essential to the position. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors.

Qualifications Education:

High school diploma or equivalent required. Bachelor's degree preferred

Knowledge, Skills, & Abilities:

Superior & Professional Communication Skills, written & verbal Enjoys helping people & Puts the customer first Strong work ethic Problem solving skills Technical Knowledge of trailer parts preferred Able to Multi-task Strong time management and organizational skills Demonstrates a continuous improvement mindset Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision of the Product Brand Manager. Experience with Microsoft Office software primarily word & excel

Core Competencies:

Team Player Winning Attitude Customer Appreciation:

desire to wow the customer Superior & Professional Communication Skills, written & verbal Enjoys helping people & Puts the customer first Strong work ethic Problem solving skills Technical Knowledge of trailer parts preferred Able to Multi-task Strong time management and organizational skills Demonstrates a continuous improvement mindset Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision of the Product Brand Manager. Experience with Microsoft Office software primarily word & excel

Team Player Winning Attitude Customer Appreciation:

desire to wow the customer Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.