Find & Apply For Customer Service Representative Jobs in Follansbee, West Virginia

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Customer Service Representative (CSR) & Insurance Positions at Drexler Insurance LLC! Looking to jumpstart your career in a stable, professional environment? Whether you are completely new to the workforce (like a recent high school graduate) or a seasoned, licensed professional, we have a spot for you! Drexler Insurance LLC is looking for a motivated individual to join our team as a Customer Service Representative (CSR). We are keeping this role open to entry-level candidates, but we are also highly interested in connecting with Licensed CSRs and Licensed Sales Agents who want to grow with us! If you love helping people, possess great organizational skills, and bring a strong work ethic, we want to hear from you. What the

Role Looks Like:

For Entry-Level CSRs:

You will be the friendly face and voice of our office! You'll greet clients, answer phones, handle documentation, and help customers manage their accounts while learning the business from the ground up.

For Licensed CSRs & Agents:

You will step directly into managing client policies, handling advanced service inquiries, cross-selling, or driving new business sales with access to our carrier networks and tools.

Licensing & Career Development:

No License? No Problem! We welcome unlicensed applicants who are driven to learn. If hired without a license, there is an expectation to study for and obtain your insurance license within the first 6 months on the job. We will provide the mentorship and guidance to help you clear this milestone!

Why You'll Love Working With Us:

Who We Are Looking For:

Location:

Follansbee, WV Career Growth Pathways:

Start as an entry-level CSR, and we can mentor you toward getting licensed and advancing into a high-earning sales agent role!

Competitive Compensation:

Reliable base pay with room for performance bonuses or commission structures depending on experience and licensing.

Professional & Local:

Work in a supportive, encouraging local business environment right here in our community.

Entry-Level Applicants:

High school graduates (or equivalent) who are organized, quick learners, and have a positive attitude. No prior office experience required!

Licensed Professionals:

Individuals holding an active Property & Casualty (P&C) or Life & Health license who are ready to hit the ground running.

Everyone:

Excellent communication skills, polite phone etiquette, and high integrity.

Pay:

$13.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Paid time off

Education:

High school or equivalent (Required)

License/Certification:

Property & Casualty License (Preferred) Life & Health Insurance License (Preferred) Ability to

Commute:

Follansbee, WV 26037 (Preferred)

Work Location:

In person