Find & Apply For Customer Service Representative Jobs in Victor, West Virginia

Our client is seeking a Bilingual Customer Service Representative (Spanish/English) for an immediate opportunity. This is a contract position with strong potential to become permanent based on performance and business needs. The ideal candidate is customer-focused, professional, and able to communicate clearly and confidently in both Spanish and English.

Key Responsibilities:

Provide exceptional customer service to clients and customers in both Spanish and EnglishRespond to incoming calls, emails, and inquiries in a timely and professional mannerAssist customers with questions related to products, services, orders, billing, or account informationResolve issues efficiently while maintaining a high level of customer satisfactionDocument customer interactions accurately in the systemEscalate complex issues to the appropriate department when neededMaintain knowledge of company policies, procedures, and service offerings