Find & Apply For Audio / Visual Technician Jobs in Northbrook, Illinois

About R:

Home R:

Home designs, installs, and services high-end residential technology systems — whole-home audio and video, lighting and shade control, networking, and automation. Our clients expect their systems to work every time they touch them, and our reputation is built on what happens after the install: how fast we respond, how completely we solve the problem, and how the homeowner feels when we leave. The Role This is a service-first position. You'll be the person we send when a system that used to work doesn't, when a client wants their setup expanded, and when a job needs someone who can diagnose the problem instead of just replacing parts. You'll work independently in occupied luxury homes, which means you need the technical depth to solve problems on site and the professionalism to represent us in front of homeowners, designers, and builders. What You'll Do

• Run service calls on residential AV, control, lighting, shade, and network systems
• Diagnose and repair issues across control platforms, distributed audio, video distribution, theaters, and networks
• Program and reprogram Savant, Control4, and Lutron systems — including adding devices, editing scenes, correcting configurations, and updating drivers and firmware
• Configure and troubleshoot Ubiquiti/UniFi networks: switches, access points, VLANs, and controller settings
• Perform system upgrades, replacements, and additions in existing homes
• Identify opportunities to improve or expand a client's system and pass them to the sales team with clear notes and photos
• Document every call — findings, work performed, parts used, and time — so accounts can be updated and billed accurately and the next tech isn't starting from zero
• Communicate directly with homeowners and household staff, explaining what happened and what you did in plain language
• Support the install team on commissioning and punch list work when service volume allows
• Keep your van, tools, and truck stock organized and inventoried What You Need
• 8-10+ years of hands-on residential AV or home technology experience, with significant time in a service or troubleshooting role
• Demonstrated programming ability in Savant, Control4, and Lutron (RadioRA 3, HomeWorks, Ketra)
• Working knowledge of Ubiquiti/UniFi networking — you can build a VLAN, adopt an AP, and read a controller to find the actual problem
• Solid networking fundamentals: IP addressing, subnets, DHCP, port forwarding, remote access
• Comfortable terminating and testing category cable, coax, fiber, and speaker wire
• Ability to read prints and wire schedules
• Strong client-facing communication and a clean, professional presentation in high-end homes
• Valid driver's license and a clean driving record
• Ability to lift 50+ lbs, climb ladders, and work in attics, crawl spaces, and mechanical rooms
• Willingness to participate in an on-call rotation
• Own basic hand tools (specialty and test equipment provided) Nice to Have
• Manufacturer certifications in Savant, Control4, or Lutron (please list current certifications when you apply)
• Experience with Sonos, Josh.ai, RTI, or Pro Control
• Experience with distributed video (HDBaseT, AV over IP) and dedicated theaters
• Experience mentoring junior technicians
• Familiarity with Access Networks, Araknis, or similar managed network platforms
• CEDIA training or coursework What We Offer
• $34-40/hour based on experience and certification level
• Company vehicle, tools, phone, and laptop
• Paid manufacturer training and certification — we'll pay to close gaps in your platform experience
• A defined technician career pathway with clear criteria for advancement and pay increases
• Health insurance, Supplemental Benefits, Group Life Insurance, PTO, Sick, Holidays, 401(k) How to Apply Apply through Indeed with your resume.

If you have current manufacturer certifications, include them — it affects where you land in the pay range.

R:

Home is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Pay:

$34.00

• $40.

00 per hour

Benefits:

401(k) Cell phone reimbursement Dental insurance Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Work Location:

In person