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Technical Writer
Dover, NH
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Welch Fluorocarbon, a UFP Technologies company | Dover, NHThis internship offers hands-on experience supporting sales strategy, market analysis, and customer enablement initiatives within a regulated and highly technical industry.
Program DetailsStart Date:
Mid to late May 2027
End Date:
Mid to late August 2027
Schedule:
Full-time (40 hours/week),
MondayFridayLocation:
On-site in Dover, NH (no housing or transportation provided; local candidates within 45 minutes preferred)
What Youll ExperienceMentorship:
Work closely with a dedicated mentor who will provide guidance, feedback, and support throughout the internship
Cross-Functional Collaboration:
Partner with Sales, Customer Service, Engineering, Marketing, and other teams
Data & Analysis Exposure:
Develop skills in research, analysis, and insight generation
Professional Communication:
Build experience presenting findings and recommendations to business stakeholders
Final Presentation:
Prepare and deliver a summary of your work, insights gained, and recommendations to Sales and Business leadershipInternship OpportunitiesThe Sales Internship includes project-based work aligned with current business priorities. Interns will be assigned to one of the following focus areas based on business need, skills, and interests:1. Customer Service EnablementThis opportunity focuses on supporting the development of an internal, Gemini-powered chatbot designed to help non-technical Customer Service Representatives confidently and efficiently respond to common technical questions from prospective customers. This role is well-suited for an Engineering student interested in leveraging their technical foundation in a customer-facing or sales-oriented capacity.
At a high level, this may include:
Assisting with organizing and structuring technical or product-related informationSupporting internal tools and resources used by Sales and Customer Service teamsReviewing historical customer and sales data to identify common questions, patterns, and themesHelping translate technical concepts into clear, customer-friendly languageCollaborating cross-functionally with Sales, Customer Service, Engineering, and Marketing teams
What We're Looking For:
Current student pursuing a bachelors degree in Business, Marketing, Communications, Engineering, or a related fieldStrong written and verbal communication skillsInterest in sales, market research, customer enablement, or business strategyAbility to understand technical or product information and translate it into clear, non-technical insightsBasic understanding of AI/LLM and chatbot concepts (e.g., prompt engineering, retrieval-based tools)Familiarity with knowledge-base development, information structuring, and working with unstructured data (e.g., CRM notes)Awareness of AI limitations and the importance of source grounding and accuracyStrong analytical and logical thinking skills with attention to technical detailHighly organized with the ability to manage multiple tasks and meet deadlinesProfessionalism and discretion when handling internal informationPrevious internship or co-op experience is a plusMust be authorized to work in the U.S. (no visa sponsorship available)2. Market Research & Sales Strategy SupportThis opportunity focuses on conducting market and competitive research to support strategic sales planning within the medical device industry, including implantable medical device applications.
At a high level, this may include:
Researching market size, customer segments, applications, and competitive landscapeGathering data from public sources such as industry reports, trade publications, and company websitesAnalyzing trends, pricing dynamics, and potential growth opportunitiesSummarizing findings into reports and presentations with actionable insights
What We're Looking For:
Current student pursuing a bachelors degree in Business, Marketing, Communications, Engineering, or a related fieldStrong communication skills, both verbal and written.
Interest in sales, market research, customer enablement, or business strategyAbility to understand technical or product-related information and translate it into clear, non-technical insightsStrong research, analytical, and critical thinking skillsProficiency in Microsoft Word, Excel, PowerPoint, and OutlookCRM familiarity (e.g., Salesforce) is a plus but not required Critical thinking to identify trends, opportunities, and risksAttention to detail and strong organizational skillsAbility to manage multiple tasks and meet deadlinesProfessionalism and discretion when handling internal informationPrevious internship or co-op experience is a plusMust be authorized to work in the U.S. (no visa sponsorship available)
About Welch Fluorocarbon:
Since 1985, Welch Fluorocarbon, a UFP Technologies company, has specialized in providing thermoformed and heat-sealed products to a variety of customers. We utilize the best, thin, high-performance films. Welch Fluorocarbon was founded to answer the industrys demand for high-performance plastic products. Our corporate culture is a true team environment where there is a presence of clear purpose, the strength of real community and the celebration of individual creativity. Every day we prove that the whole is always greater than the sum of its parts. The foundation of our culture is based on the core ideology of balance. As part of our culture and promoting balance for Team Members lives, Welch provides a competitive benefits package.
UFP Technologies, Inc. is an Equal Opportunity/Affirmative Action employer Minorities/Women/Veterans/Disabled. #UFP #INTERN #NH #LI-ONSITE
Benefits
Dental Insurance
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