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Now viewing: Training & Coaching Officer
BS
Bluebix Solutions Inc
Training & Coaching Officer
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Job Description
Training & Coaching Officer Job Title:
Training & Coaching Officer (Training Officer 1)
Location:
Hybrid -
Jackson, Tennessee Work Schedule:
Monday-Friday, 8:00 AM-4:30
PM CST Hours:
7.5 hours per day
Education:
Bachelor's Degree required
Travel:
Required; mileage reimbursement available Key Responsibilities Deliver Pre-Service training to newly hired DCS employees on child welfare fundamentals and program-specific topics, including Child Protective Services (CPS), Foster Care, and Juvenile Justice. Train staff on trauma-informed case management practices and the DCS Practice Model and Practice Wheel. Provide instruction on engagement, teaming, assessment, planning, implementation, tracking, and adjusting. Teach self-care strategies and Motivational Interviewing techniques. Provide coaching and constructive feedback to new hires based on field observations and identified practice gaps. Facilitate Mentor Certification Programs. Proctor Pre-Service assessments and support employee evaluation processes. Participate in case panel presentations and simulation lab activities, as applicable. Provide technical assistance for web-based and virtual training sessions. Use Microsoft Teams and other digital platforms to deliver and support training. Collaborate with training team members, program leadership, and regional leadership to maintain consistent, high-quality training. Travel for in-person training, coaching sessions, and field observations as required. Minimum Qualifications Bachelor's Degree required. A copy of the degree must be submitted along with the resume for consideration. At least one (1) year of direct child welfare field experience, such as case management, investigations, foster care, or juvenile justice. At least one (1) year of experience in training delivery, adult education, or staff development. Proficiency in Microsoft Teams and other virtual training tools. Strong communication, facilitation, and organizational skills. Ability to work independently and collaboratively in a fast-paced, evolving training environment.
Pay:
$18.00 - $20.00 per hour
Work Location:
In person
Benefits
- Transportation