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Hampton, VA

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Flawless Fitness Inc.

Head Coach / Studio Operations Lead

Job Description

Head Coach / Studio Operations Lead — Flawless Fitness Flawless Fitness is a semi-private and group personal training studio in Hampton, Virginia, built around strength, performance, accountability, body transformation, and real member relationships.
Our standard is simple:
Ownership Is Everything. We're looking for more than someone who can demonstrate exercises or write workouts. We're hiring a player-coach operator — someone who can coach at a high level, lead people, protect our standards, support membership growth and retention, and progressively take responsibility for the daily operation of the studio. For the right candidate, this position includes a 60-90 day evaluation path toward increased Studio Manager responsibility. This is a leadership employment opportunity, not an offer of ownership, equity, partnership, or guaranteed promotion. Responsibilities
  • Coach high-quality semi-private and group fitness sessions
  • Deliver an outstanding member experience
  • Build strong relationships with members
  • Open and close the facility when scheduled
  • Help manage weekly coaching coverage and scheduling
  • Handle routine staffing issues
  • Help ensure coaches meet Flawless Fitness standards
  • Resolve routine member concerns professionally
  • Learn and operate PushPress and other business systems
  • Follow up with leads and prospective members
  • Conduct consultations
  • Support membership sales
  • Follow up with inactive or absent members
  • Help improve member retention
  • Maintain facility presentation and operating standards
  • Identify problems and take initiative to solve them
  • Communicate operational issues clearly to ownership
  • Help track and report appropriate weekly business KPIs
  • Progressively assume additional operating responsibility based on performance Ideal Background Strong candidates may have previous experience as a Head Coach, Fitness Manager, Assistant Fitness Director, Studio Manager, Personal Training Manager, Fitness Director, Strength & Conditioning Coach, or General Manager in a fitness environment, or as a high-performing personal trainer with demonstrated leadership and sales experience.
Experience in environments such as boutique fitness, personal training studios, Onelife Fitness, Orangetheory, Anytime Fitness, YMCA, CrossFit or functional fitness facilities, strength and conditioning facilities, or athletic performance gyms is valuable. Qualifications (Preferred)
  • Professional fitness coaching experience
  • Semi-private or group coaching experience
  • Strong communication skills
  • Leadership experience
  • Sales or consultation experience
  • Reliable transportation
  • Ability to work onsite in Hampton, Virginia
  • Availability that can include early mornings and/or evenings
  • Comfort using technology and fitness management software
  • Strong organizational skills
  • Professional certification such as NASM, ACE, ACSM, NSCA, CSCS, or comparable credential An exceptional leadership candidate will not automatically be disqualified solely for lacking one specific certification.
Who We Want We are particularly interested in someone who takes ownership without needing constant direction, is highly reliable, can lead both members and employees, is comfortable with accountability, can solve routine problems independently, can communicate with prospective members, is comfortable discussing membership pricing, can ask for the sale, understands that operating a fitness business involves more than coaching workouts, wants increasing responsibility, and has the potential to eventually help run the facility without the owner being physically present every day. Compensation
  • Coaching:
    $25
  • 35 per coaching session, depending on experience and qualifications.
  • Operations /
Administrative Work:
$18
  • 22 per hour for approved administrative and operations responsibilities.
Additional Opportunity:
Performance-based bonus opportunity. Compensation and responsibility can increase as the employee demonstrates the ability to successfully coach, lead staff, support sales, improve retention, manage operations, and help operate the facility.
Job Type:
Part-time, with opportunity for increased hours and responsibility.
Location:
Onsite in Hampton, Virginia. Reliable transportation required.
Pay:
$18.00
  • $22.
00 per hour Application Question(s): Do you have reliable transportation to get to the Hampton, VA studio for scheduled shifts? (Yes/No) Are you available to work early-morning coaching shifts when scheduled? (Yes/No) Are you available to work evening coaching shifts when scheduled? (Yes/No) Describe your experience coaching semi-private, small-group, or group training sessions. Briefly describe how you would modify a workout when multiple members in the same session have different fitness levels. Have you ever been responsible for leading or supervising other employees? (Yes/No) Have you ever been responsible for opening, closing, or operating a facility without a manager physically present? (Yes/No) Briefly describe a time you had responsibility for a team, facility, shift, or operation without direct supervision. Which of the following have you sold?
Please list all that apply:
personal training, gym memberships, fitness services, or other consultative services. On a scale of 1 to 5, how comfortable are you discussing pricing with a prospective member and directly asking for the sale? (1 = not comfortable, 5 = very comfortable) Briefly describe your experience conducting consultations or following up with prospective clients. Have you used fitness management software, CRM software, scheduling software, or member-management systems? (Yes/No) If yes, which systems have you used (e.g., PushPress, Mindbody, Zen Planner)?
Experience:
fitness coaching or personal training: 2 years (Preferred)
License/Certification:
fitness certification (NASM, ACE, ACSM, NSCA, or CSCS) (Preferred) Ability to
Commute:
Hampton, VA 23665 (Required)
Work Location:
In person