Administrative Support Specialist for Summer Session & Continuing Education
- 4.2 1 University Way, Cullowhee, NC 28723 $34,602
- $58,870 a year
- Seasonal, Permanent, Full-time Apply on company site The primary location of this position is on-site in Cullowhee, NC.
This position is designated as being subject to the State of North Carolina Human Resources Act (SHRA). A valid driver's license is required to perform job-related travel and other assigned duties. The Administrative Support Specialist provides administrative, program, and customer service support for Summer Session and non-credit programs within Continuing Education and Summer Programs (CESP). The position will assist as a point of contact for faculty, staff, and external partners, responding to inquiries and connecting customers with appropriate information and resources. The primary responsibility of the position is supporting the effective administration of Summer Session. This includes coordinating summer payroll and related faculty processes, assisting with program planning, scheduling, recruitment activities, and summer experiences, and working closely with the Executive Director and campus partners to ensure timely and accurate execution of program activities. The position also supports non-credit programming and broader CESP operations by maintaining program information and records, developing relationships with internal and external partners, tracking revenue and expenditures with the Business Officer, and completing purchasing, payment, travel, reconciliation, and other administrative processes. The position also supports the day-to-day administration and operation of non-credit programs offered through CESP, including program logistics, participant support, registration processes, and coordination with internal and external partners. In addition, the position will serve as a backup proctor for the WCU Testing Center as needed. The work requires sound judgment, accuracy, initiative, effective use of university systems, and the ability to manage competing priorities while working independently and collaboratively. Must be eligible to work in the United States without sponsorship. Knowledge, Skills, & Abilities Required for this Position Strong administrative, clerical, and organizational skills , with knowledge of standard office practices and procedures in an academic environment. Excellent oral and written communication and interpersonal skills , including tact and diplomacy when working with internal and external stakeholders. Demonstrated ability to manage multiple priorities and deadlines , work independently and collaboratively, and perform effectively in a fast-paced, deadline-driven environment. Proficiency with Microsoft Office Suite , including word processing, spreadsheets, and databases, with the ability to learn department-specific software and systems. Minimum Qualifications Some state job postings say you can qualify by an 'equivalent combination of education and experience.' If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience. Anticipated Hiring Range $50,831 Position Type Permanent Full-Time Number of Hours per Week 40 Number of Months per Year 12 Salary Band Range $34,602
- $58,870 Salary Grade For administrative purposes during the implementation of Career Banding this Advanced level position is considered a Salary Grade 63.
Posting Text Open Date 11/05/2026 Close Date 11/29/2026 Open Until Filled No Special Instructions to Applicants Applicants must apply online in order to be considered. Please include a cover letter, resume, and a list of references (with complete contact information).
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
Applicants must upload a DD-214 if claiming Veteran's Preference. If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants. All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR). Background/E-Verify Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify . Proper documentation of identity and employability are required at the time of employment. Credential Verification All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements. EOE Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu. University Safety The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.