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Higher Education Administrator
Center, MO
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Incumbents support Academic Affairs through the administration and continuous improvement of academic systems and processes related to curriculum, assessment, program review, and institutional accreditation. Responsibilities include collecting, validating, analyzing, and reporting data; supporting system implementation and user training; and collaborating across departments to improve data quality, operational efficiency, and informed decision making Develop, administer, and continuously improve systems and data structures, and workflows supporting assessment, program review, and curriculum; configure systems within assigned permissions; serve as a subject matter expert on related MDHEWD and HLC requirements Support academic system implementation and updates by coordinating and performing functional testing, validating imported and exported data, documenting issues, and verifying system functionality and data integrity; analyze departmental processes and recommend and implement improvements in coordination with appropriate personnel. Collect, validate, analyze, interpret, and review data to facilitate Federal, state, and institutional reporting; submit data and reports to appropriate personnel, departments, and/or agencies to support management decision making, to provide timely and accurate information to administration, and facilitate other departmental operations Respond to internal and external data requests by identifying appropriate data sources, validating results, synthesizing findings and communicating implications to stakeholders. Maintain and validate academic and assessment data and records, ensuring accuracy, integrity, consistency, and compliance with applicable requirements. Develop and maintain tracking systems, reporting calendars, and process documentation and workflows for assessment, program review, curriculum, and accreditation-related activity; identify gaps, deadlines, risks and trends while keeping the Executive Director of Curriculum and Student Learning apprised of data and information. Prepare, review, and maintain analytical reports, correspondence, records, forms, and other departmental documentation; ensure accuracy, clarity, and compliance with applicable standards, policies, and procedures. Support the development, quality assurance, and regulatory review of the Academic Catalog, and Assessment and Curriculum Handbook, including validation of curriculum and policy information Serve as a cross-functional liaison with Academic Affairs, Institutional Research, IT, Registrar, faculty, and external agencies to clarify academic data and system requirements, support data governance and system integration, troubleshoot issues, and facilitate reporting, research, and process improvement. Develop and maintain user guides and training materials; provide end-user training and functional support for academic systems; troubleshoot issues and coordinate resolution with IT and vendors as appropriate; and maintain departmental website content and other online resources. Perform other duties as assigned
Minimum Qualifications:
Bachelor's degree in education, higher education, business, data analytics, social sciences, information systems, public administration or a closely related field Two (2) years of progressively responsible experience involving data analysis, institutional research, assessment, curriculum, accreditation/compliance, or comparable analytical work.
Preferred Qualifications:
Master's degree in a related field, experience in higher education, experience with assessment, curriculum, program review, accreditation; experience administering enterprise academic systems; proficiency with data visualization/reporting tools; and experience interpreting regulatory requirements.
Knowledge, Skills and Abilities:
Knowledge in data analysis, validation, and interpretation. Knowledge in modern office procedures, methods, and equipment. Knowledge in applicable federal, state, and college laws, policies, standards, and regulations. Knowledge in the principles and practices of student learning assessment, program review, and process improvement. Knowledge in data quality, data governance, validation, and reporting principles. Knowledge in research methods and quantitative and qualitative data analysis. Knowledge in academic information systems and database principles. Knowledge in the principles and practices of system implementation, functional testing, and workflow configuration. Skilled in collecting, validating, analyzing, interpreting, and presenting data. Skilled in identifying trends, inconsistencies, and data quality issues. Skilled in developing reports, documentation, and decision-support materials. Skilled in training and supporting system users. Skilled in managing multiple projects, priorities, and deadlines. Skilled in testing system functionality, validating data transfers, and documenting and troubleshooting system issues. Skilled in developing user guides, training materials, and process documentation. Ability to translate academic and operational needs into clear system and reporting requirements. Ability to exercise independent professional judgment in analyzing information. Ability to synthesize complex information into concise findings and recommendations. Ability to interpret and apply institutional policies, accreditation standards, and regulatory requirements. Ability to collaborate effectively with faculty, administrators, staff, Information Technology, Institutional Research, and external agencies. Ability to maintain accuracy, confidentiality, and appropriate documentation. Ability to work independently while recognizing when issues require consultation or escalation. Physical Requirements Positions in this class typically require grasping, hearing, keyboarding, reaching, repetitive motion, standing, talking, visual acuity and walking. The work is sedentary and requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly.
EEO Statement:
Metropolitan Community College is an Equal Employment Opportunity employer that prohibits discrimination or harassment of any person on the basis of race, color, religion, sex, sexual orientation, gender identity, age, birth ancestry, national origin, or disability.
EOE/ M/ F/ Vets/ Disabled Accommodations:
MCC is committed to the full inclusion of all qualified individuals. As part of this commitment, MCC will ensure that persons with disabilities are provided with reasonable accommodations in all aspects of employment, including the application process. To request an accommodation and/or a copy of the Americans with Disabilities Act applicant procedures, please contact the Office of Human Resources.
Benefits
Dental Insurance
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