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Assistant/Associate Director of Scholarships and Financial Aid - NEW! (posted 10/28/26) Hollins University, a private, liberal arts university in Roanoke, Virginia that is recognized as one of the oldest institutions of higher education for women in the United States, invites applications from qualified candidates for the position of Assistant/Associate Director of Scholarships and Financial Aid. About the Role Reporting to and in collaboration with the Director of Scholarships and Financial Aid, the Assistant/Associate Director helps oversee all financial aid-related responsibilities and functions for the university. The position maintains full compliance with federal and state laws governing financial aid, helps establish effective financial aid policies and procedures for undergraduate and graduate students, serves as the primary contact for federal and state reporting, administers the campus student employment program, and plays a hands-on role in assisting prospective and current students with their financial aid packages and requests.

Specific responsibilities include the following:

• Partner with the Director of Scholarships and Financial Aid to oversee all financial aid functions for the university and to establish effective financial aid policies and procedures for undergraduate and graduate students.
• Maintain full compliance with federal and state laws and regulations governing financial aid.
• Award, review, and authorize financial aid for prospective and current undergraduate and graduate students, and assist students and families with their financial aid packages and requests.

Serve as the primary contact for federal and state reporting; complete all surveys and reports for the office including, but not limited to, FISAP, IPEDS, SCHEV, Common Data Set, NCAA, U.S. News & World Report annual survey, and NACUBO; and complete data requests from campus offices.

Independently oversee and manage the campus work-study program including, but not limited to, awarding federal and institutional work-study; serving as the primary point of contact for students, supervisors, Human Resources, and the Business Office; and completing all required federal work-study reporting.

Monitor federal student loan default rates and take corrective action as needed to maintain a low default rate and monitor loan exit counseling requirements.

Serve as the primary contact for Perkins Loan reconciliation.

Fulfill data requests on behalf of the Director of Scholarships and Financial Aid and/or the Vice President for Enrollment Management.

Liaise with campus partners including the Office of Admission, Registrar's Office, Business Office, and Human Resources. Position Qualifications Successful applicants must have the following qualifications and experience: Bachelor's degree

Minimum of five years of progressive financial aid experience in higher education

Knowledge of federal and state laws that govern higher education financial aid including reporting requirements and deadlines

Mastery of Microsoft Excel with strong data extraction and statistical reporting skills

Excellent written and oral communication, interpersonal, and customer service skills and the ability to work well with students

Strong attention to detail and accuracy, along with project management and problem-solving skills

Abilities to multitask, meet deadlines, handle sensitive matters, use sound judgment, exercise discretion, and maintain confidentiality Preferred candidates will have the following: Master's degree

Financial aid experience at private higher education institution

Ellucian Banner experience

Experience with reporting tools and/or basic SQL Application Process Qualified candidates should submit a cover letter and resume to Candidates are encouraged to comment in their cover letter on how their contributions will further the university's efforts to ensure the success and inclusion of all members of its community. Review of applications will begin immediately and will continue until the position is filled. Semi-final candidates will be asked to submit contact information for three references. The salary range for this position is $48,900-$57,000/year, and the pay offered will be based on the selected candidate's experience and qualifications. Once the selected candidate accepts a contingent employment offer, criminal history and credit history background checks will be conducted. About Hollins Hollins University is dedicated to academic excellence, creativity, belonging, and preparing students for lives of purpose. Hollins provides an outstanding and academically rigorous undergraduate liberal arts education for women and entrepreneurial and innovative graduate programs for all in a gender-inclusive environment. The university promotes opportunities for research, education abroad, and leadership training, and offers real-world experience through global internships supported by an extensive alumnae/i network. Hollins University is committed to providing equal opportunity in employment. No employee or applicant shall be discriminated against on the basis of sex; sexual orientation; race; color; national or ethnic origin; disability; genetic information; military or veteran status; marital status; age; political beliefs; religion; and/or pregnancy, childbirth, or related medical conditions; or any other category protected by applicable federal, state, or local laws.