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Library Assistant / Technician
Tolleson, AZ
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The City of Tolleson is seeking qualified individuals interested in joining our Library Department as a Library Aide. The purpose of this position is to provide customer service to library patrons by responding to inquiries and requests, assisting with technical needs, and providing information on library procedures and services. The library aide greets, directs, and assists patrons in person and via phone. Determines reading level and/or interest to assist in finding relevant materials; Checks library materials in and out. Inspects condition of materials. Verifies all items are scanned; Shelves, searches for, and locates materials utilizing Dewey Decimal system; Registers patrons and issues library cards; verifies residency; Provides instruction and assistance to patrons using reference resources and shared computer equipment; Performs data entry, maintains records, and collects fees; Assists with the maintenance of library collections; Assists with age-appropriate special programs and events. Prepares materials and event space for activities; Prepares and makes cash deposits; and, performs related work as assigned. Qualifications High School Diploma or GED and 1 year of customer service experience;or an equivalent combination of directly related education and experience. Fluent speaking Spanish highly desired.
Fingerprint Clearance Card required.
Note:
This is a full time position with a rotating 4-10 schedule. Work week schedules are Mon-Thurs or Wed-Sat and rotate every two weeks.
Knowledge of:
Library administration principles and processes
Dewey Decimal system
Basic mathematics
Money handling
Recordkeeping techniques
Customer service principles and practices
Data entry and validation principles
Modern office technology Skills in:
Following directions and meeting standards
Organizational ability
Active listening
Providing customer service
Reading comprehension
Assisting with age-appropriate special programs and events
Utilizing a computer and relevant software applications
Utilizing communication and interpersonal skills as applied to interactions with coworkers, supervisors, the general public, and others to sufficiently exchange or convey information and to receive work direction Physical Demands Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
Medium:
Exerting 20-50 lbs. occasionally, 10-25 lbs. frequently, or up to 10 lbs. constantly. While performing the duties of this job, the employee is regularly required to stand, sit and talk or hear. The employee is frequently required to use hands and arms, stand, bend, kneel or stoop sometimes for long periods of time. Incumbents may be subjected to exposure to the elements, travel across rough, uneven and rocky surfaces and environmental conditions such as disruptive people, imminent dange...