Find & Apply For Library Assistant / Technician Jobs in Northfield, Minnesota

This position is responsible for assisting all members of the community in a welcoming and courteous manner and providing excellent customer service. Library Clerks are essential to maintaining accurate database records, ensuring library materials are properly shelved, and ensuring inter-library loan items and deliveries are routed appropriately.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides excellent customer service to all members of our community, inclusive of all races, genders, sexual orientations, religions, abilities, ages, national or ethnic origins, languages, citizenship status, socioeconomic status, and political affiliations. Greets and assists patrons in-person and on the phone. Assists patrons with Library equipment operation. Performs circulation desk work including checking materials in and out, registering patrons, and notifying patrons of material availability. Communicates library policies and procedures accurately and courteously. Solves routine circulation-related problems such as problem records, searching for claims-returned items, following up on lost or damaged items. Re-shelves library materials. Maintains circulation database by updating and verifying patron records for accuracy of transactions. Processes new library materials including wrapping books, applying labels and barcodes. Recommends goals for circulation services and staff to supervisor. Collects payments at the circulation desk. Records, reconciles and transmits all monies collected at the circulation desk. Orders supplies. Maintains the confidentiality of patron information. Perform minor repairs to library materials. Receive and route Interlibrary Loan (ILL), mail and deliveries Assists with strategic outreach services and programs, including creation of marketing materials. Translates library documents and brochures from English to Spanish. Completes special projects as assigned. Performs other duties of a similar nature or level.

KNOWLEDGE, SKILLS AND ABILITIES

Ability to establish and maintain courteous and effective working relationships with city personnel and the general public; maintains professional demeanor, tone, and conversations in all public areas of the city. Maintains a high level of confidentiality and complies with all legal requirements of the job. Adheres to all city and department policies and procedures and requirements. Proficiency in utilizing common office software and specialized library software programs. Proper and safe use and maintenance of any assigned City vehicle, equipment, property, etc. Observes and practices safe work habits. Actively participates in all training departmental & safety requirements to be legal, safe, and compliant with laws and regulations. Ensures compliance with pertinent Federal, State and local codes, laws and regulations including the Minnesota Data Practices Act, (OSHA) Occupational Safety and Health Act and complies with all city and departmental policies and procedures. Assists city departments, divisions, and outside agencies as directed. Functions as a team member with all city employees, and effectively interacts with all levels of City personnel including committee assignments.

MINIMUM QUALIFICATIONS

Fluency in Spanish and English is required, including reading, speaking, listening and writing Valid MN Driver's license High school diploma with minimum of one year of customer service experience or any combination of education and experience that provides knowledge skills and abilities.

PREFERRED QUALIFICATIONS

: Library database experience Post-secondary education Library certification Shifts vary in length and includes days, evenings and/or weekends to provide appropriate coverage. Timely reporting to work with a minimum number of absences. Ineligible for hybrid telecommuting work.