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Library Assistant / Technician
Helena, MT
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Applicant must be a current Carroll College student enrolled in at least 6 credits to be eligible to apply.
Department:
Corette Library Duties and Responsibilities:
Library Aides work in a team-oriented environment to support academic life at Carroll College, assist patrons in various ways, and ensure the Library is a welcoming and effective study space. Library Aides possess excellent customer service skills, a keen attention to detail, and exemplary academic ability. Library Aides work during the Library's open hours. Library Aide 1 assists in the daily operations of the Library.
Tasks include:
Provide excellent customer service by greeting people as they come in the library and assisting them as needed. Provide services at the circulation desk, including checking materials out to patrons, returning items, and offering general assistance to patrons. Perform opening and/or closing duties under the supervision of a Library staff member. Answer basic informational, directional and library policy questions, help patrons locate materials in the stacks, provide basic copy machine assistance. Assist patrons with library resources, such as finding books, using Saints Search (our online catalog), and locating databases or other library resources. Performs stacks maintenance tasks including shelving, shelf-reading, shifting, and other special projects as assigned. Assist patrons with equipment such as computers, printers, scanners, and other technology. Conducting regular counts of how many people are in the library and where they are sitting. Tidy and "reset" our beautiful space through hourly walk-throughs. General office work (data entry, book repairs, searching stacks for items that need to be bound, and maintaining statistics). Answer telephones when staff members are not available. Performs other duties or projects as needed.
Qualifications:
Interested students should be reliable and self-motivated with excellent attention to detail and able to demonstrate excellent customer service skills. Since the library interacts with various members of the public and the Carroll community, a professional and friendly demeanor is required.
Employment Specifications:
Work-Study Only. Before applying, please contact Financial Aid if you are not positive you are eligible for work-study.
Approximate Hours/Week:
6 to 10 hours per week
Note:
We start off scheduling work study with 6 hours and when fully trained and having demonstrated their ability, can increase up to 10; greater hours can be earned by being cross-trained in an area like book repair, archives, or other areas of the Library.
Special Time/Schedule Requirements:
Working a minimum of 6 hours during Library Open Hours. Must be willing to work one of the following shifts; weekday opening (7:45am-9:00 am), closing (9:00 pm-10:00pm M-Thursday; 3:30pm•4:30pm Friday; or, 7:00pm•8:00pm Sunday), or two consecutive hours on a weekend.
