Overview The Circulation Clerk works at the Circulation desk to assist patrons in borrowing and using library materials, services, and technology. They also must help maintain computer database records of patrons, shelve and shift materials, assist patrons with computers and other devices, answer the telephone, and be a warm and welcoming presence for our patrons. Other duties will be assigned according to the library's needs. Position requires a flexible schedule including evenings until 7 and Saturdays Responsibilities All Public Library of Mount Vernon and Knox County employees are expected to exercise sensitivity when working with others, display common sense and good judgment, have knowledge of computers and other devices, uphold the highest level of confidentiality, honesty and integrity, and always represent the library in a positive and professional manner. Requirements
- Must be eligible for lawful employment in the U.S. (Required).
- Must have a valid driver's license and access to a reliable vehicle (Required).
- Must successfully pass a background check (Required).
- High school diploma or equivalent (Preferred).
- 1+ year of customer service experience (Preferred).
- Show enthusiasm and commitment to excellent customer service, genuine public service orientation and ability to work with all age groups and diverse populations of customers.
- Embrace innovation and experimentation with emerging technologies and related tools.
- Excellent verbal, written, and telephone skills.
- Keyboarding, filing, basic math, reading, and alphabetizing skills.
- Ability to establish and maintain effective relationships with customers, staff, and the public.
- Ability to follow verbal and written instructions.
- Ability to operate library computer terminals and other equipment (copier, fax machine, etc.)
- Ability to perform several tasks simultaneously and under pressure.
- Ability to work independently and with a team.
- Ability to perform detail-oriented duties accurately.
- Ability to maintain confidentiality of information overseen.
- Ability to repeatedly lift up to 30 lbs. and repeatedly push 30-50+ lbs.
- Ability to perform other duties as necessarily assigned.
If you are passionate about contributing to a dynamic team environment while enhancing your organizational skills, we encourage you to apply for this exciting opportunity as a Clerk.
Pay:
From $14.47 per hour Expected hours: 20.0 per week
Benefits:
Retirement plan
Work Location:
In person