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Job Title TRiO Program Assistant Posting Number

FY140414PT

Position Summary Information Job Description Summary The TRiO Program Assistant provides administrative, student-facing, and operational support for TRiO Student Support Services and the Jordan Center. The position serves as a welcoming first point of contact for applicants, TRiO Scholars, and visitors while supporting daily Center operations, student check-ins, lab usage, program activities, and general administrative needs. Location Washington, NC Type of Position Clerical Full-Time/Part-Time Part Time Terms of Employment Contracted Term Minimum Qualifications High school diploma or equivalent. Experience in administrative support, customer service, student services, education, or a related setting. Strong interpersonal, communication, organizational, and customer-service skills. Proficiency with common office technology and the ability to learn student information and program management systems. Ability to maintain accurate records, manage multiple responsibilities, work independently, and protect confidential information. Preferred Qualifications Three years of experience working with low-income, first-generation college students and/or students with disabilities. Familiarity with computer-assisted instructional technologies. Essential Duties Serve as a primary point of contact for the Jordan Center, providing students and visitors with general information about TRiO services, activities, eligibility requirements, and application procedures. Assist prospective students with navigating the TRiO application, intake, and orientation process and refer eligibility determinations or complex questions to appropriate TRiO staff. Assist TRiO Scholars with locating resources, scheduling appointments, connecting with staff, and accessing appropriate college services. Monitor daily Jordan Center and computer lab operations, including student-use spaces, basic technology and printing needs, and appropriate use of program resources. Manage student check-ins and document Jordan Center visits, lab usage, and routine student contacts in Blumen or other approved systems. Maintain the TRiO event calendar; manage registrations, sign-ups, attendance, and participation records for workshops, activities, college visits, and other program events. Assist with TRiO orientations, recruitment activities, workshops, special events, and student engagement initiatives, including event setup and participant check-in. Monitor office, lab, event, and student supply inventory; maintain organized program materials and notify the Director when supplies need to be replenished. Provide routine administrative support, including answering phones, monitoring program email as assigned, scheduling appointments, filing, scanning, copying, and organizing materials. Maintain confidentiality of student information and perform duties in accordance with college policies, FERPA requirements, TRiO grant regulations, and other duties as assigned. FLSA Non-Exempt Estimated Hours per Week up to 20 hours per week Range Based on the College's salary plan and commensurate with education and relevant work experience. Posting Detail Information Open Date 08/24/2026 Close Date Open Until Filled Yes