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Electrical and Electronics Technician
Chicago, IL

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Microsoft

Critical Environment Program Manager (Metrology)

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Job Description

Data Center Operations/Service Delivery:
Establish strong working relationships with customers. Manage preventive maintenance, calibration, verification, and out-of-tolerance remediation for electrical and mechanical equipment instrumentation. Ensure electrical, mechanical, environmental, and fire/life safety equipment and associated instrumentation provide accurate, reliable, and traceable measurement results. Establish and maintain standardized metrology program governance, procedures, calibration methods, documentation, traceability, and measurement uncertainty expectations across supported data center locations. Provide reporting on critical infrastructure and metrology performance, including calibration compliance, overdue work, out-of-tolerance events, vendor performance, operational and maintenance KPIs, objectives, and adherence to organizational policies, procedures, and standards. Coordinate audits against process standards, including calibration records, traceability, measurement uncertainty, instrument status, technician competency, vendor controls, and compliance verification. High School Qualification or equivalent AND 3+ years' experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience. These requirements include, but are not limited to the following specialized security screenings: Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 8+ years' experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 10+ years' experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience. 6+ months of experience working with the operation of building cooling, electrical, mechanical, and life safety systems. 6+ months of experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS). 2+ years of experience with project management or relevant certification/training in project management. 2+ years of experience working on large scale projects. Experience supporting an instrument calibration and verification program, including measurement traceability, measurement uncertainty, calibration intervals, tolerances, test uncertainty, and instrument registration and history in enterprise software. Training in calibration and verification principles and methods, data center safety and security requirements, and
NFPA 70E
electrical safety or a local equivalent. Experience calibrating or verifying critical-environment instrumentation, such as temperature, humidity, pressure, differential-pressure, and electrical input/output devices, using appropriate reference standards, test points, and as-found/as-left data. Familiarity with
ISO/IEC 17025
requirements for testing and calibration laboratories, including personnel competence, traceability, measurement uncertainty, method control, technical records, and validity of results. Experience administering calibration work through enterprise software, including instrument registration, work-order execution, calibration due-date control, certificate and record review, pass/fail assessment, and coordination of internal or vendor calibration activities. Experience developing calibration procedures, job aids, and technical training, and coaching engineers or technicians in the consistent execution of instrument calibration and verification activities.