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Criminal Justice - Electronic Monitoring Technician Vigilnet America - 4.7 Omaha, NE Job Details Full-time $17 - $19 an hour 1 day ago Benefits Paid training Health savings account Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Spanish Customer communication Confidential information handling Microsoft Excel Microsoft Outlook Word embeddings Criminal Justice High school diploma or GED Driver's License Attention to detail Full Job Description Company Overview Vigilnet America is a leading provider of alternative sentencing services to the corrections industry throughout Nebraska, Iowa, Pennsylvania, New York, Oregon & Washington. Since our inception in 2006, we have assisted courts, probation/parole departments and other agencies implement effective programs for offender management. Summary As an Electronic Monitoring Technician based in Omaha, Nebraska, you will play a pivotal role in enhancing our service delivery to the courts, probation and parole departments, and law enforcement agencies. This position is integral to our mission of providing innovative electronic monitoring solutions and effective case management support. An Electronic Monitoring Technician needs to be a tech savvy person who has a strong work ethic and a genuine passion for providing exceptional customer service with a positive attitude and will be extremely well organized, detail oriented and have an upbeat and friendly demeanor. This job requires day travel throughout the states of Nebraska and Iowa. Occasional evening and weekend work will be required. Responsibilities Scheduling appointments with our clients both in office and for our remote technicians Fitting clients with monitoring devices (GPS, House Arrest, Alcohol Monitoring) both in office and off site within Nebraska and Iowa Case management of clients Fee collection Communication with clients and supervising authorities Cleaning & maintenance of monitoring equipment Performing other related duties as required and assigned Qualifications Exceptional written and oral communication skills. Outstanding organizational, problem solving, and multi-tasking tasking abilities are necessary. Must be proficient in Microsoft Office Suite, to include Word, Outlook and Excel. Expertise in other commonly used programs such as Adobe PDF, SharePoint, etc. is a plus. Must demonstrate a strong ability to prioritize work, balance the needs of various individuals, and ability to work with minimal supervision. Must have a high level of interpersonal skills and the ability to appropriately handle sensitive and confidential information and resolve situations. A valid Driver's License is required Bilingual applicants (Spanish) encouraged Must be able to pass both background and DMV record checks with no alcohol related offenses If you are ready to make your mark in the field of alternatives to incarceration, we invite you to apply and join our dedicated team at Vigilnet America!

Job Type:

Full-time Pay:

$17.00 - $19.00 per hour Expected hours: 30.0 - 45.0 per week

Benefits:

401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Paid training Vision insurance Application Question(s): Do you have any criminal justice or electronic monitoring experience?

Education:

High school or equivalent (Required)

Language:

Spanish (Preferred)

License/Certification:

Driver's License (Required) Ability to

Commute:

Omaha, NE 68127 (Required) Ability to

Relocate:

Omaha, NE 68127: Relocate before starting work (Required)

Work Location:

In person