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Electronics Engineer
Portland, OR

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Now viewing: Customer Service Engineer - Portland, Oregon (Union)
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Siemens Healthineers

Customer Service Engineer - Portland, Oregon (Union)

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Job Description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Location:
Portland, OR Shift:
Shift Flexibility may be required This is a role well suited to an ambitious professional, looking for the next step in their career. As aCustomer Service Engineer,you will be responsible for:
  • You will be servicing MRI, CT, and other Imaging Equipment in the Oregon area. Customer Service Engineer Level based on prior experience.
  • You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens' imaging equipment at customer sites.
  • You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
  • You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
  • You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
  • Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. This position may suit you best ifyou are familiar withwhat is below,and would like todo develop your career with Healthineers
  • You have knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision
  • You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
  • You have experience in testing, repairing and maintaining capital medical equipment
  • You have strong customer service and communication skills
  • You are proficient in the use of tools and service test equipment Required skills to have for the success of this role
  • Minimum high school diploma, Technical Degree or equivalent experience.
  • 1-2+ Years of field service experience is desired.
  • Must be proficient in the use of tools and service test equipment, with the ability to work both individually and in an established team setting.
  • You have strong customer service and communication skills.
  • Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification.
  • Valid driver's license, ability to drive independently day and night, and good driving record required.
Physical Requirements:
Lifting 50lbs (floor to abov...

Benefits

  • Transportation
  • Dental Insurance