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Columbus Radiology

Technical Success Manager (Located in FL preferred)

Pay: Not specified

Posted: 3 weeks ago

Location: Panama City, FL (Remote)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 11/6/2026

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Job Description

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Position Details Employment Type:

Full-time (30+ hrs/week)/

FULLTIME Location City:

Panama City Location State:

FL Work Location Type:

Remote

WHO WE ARE AND WHAT WE DO

Mosaic Clinical Technologies™ is pioneering a new imaging paradigm—shifting radiology from reactive diagnostics to proactive, decision-driven care. Through our AI-native platform, MosaicOS™, we unite fragmented technologies into a single, intelligent ecosystem designed to help clinical teams work faster, think smarter and deliver better care. Built cloud-native and designed for continuous iteration, MosaicOS™ is engineered to solve the industry's most pressing challenges. Our platform expands clinical capacity, improves diagnostic quality by combining human expertise with AI, and turns operational complexity into strategic advantage through seamless integration or replacement of legacy imaging systems. Every AI tool within MosaicOS™ is validated across tens of millions of exams to ensure safe, reliable and meaningful clinical impact. With a ransomware-resistant design and built-in redundancy, our platform is designed to ensure continuity of care and protect both patients and operations. Mosaic Clinical Technologies™ is building technology that evolves with clinicians to advance clinical excellence and improve patient outcomes. If you're passionate about shaping the future of medical imaging, join us! Candidates located in Florida Panhandle or Panama, FL highly preferred.

POSITION SUMMARY

Lead the deployment, adoption, optimization, and support of clinical applications for assigned radiology practices.
Develop and deliver onboarding, training, and enablement programs that drive radiologist and end-user engagement, proficiency, and satisfaction.
Partner with Product, Engineering, and Clinical Operations teams to improve applications, influence product roadmaps, and enhance clinical workflows.
Analyze application usage, adoption metrics, and workflow data to identify opportunities, optimize performance, and improve the user experience.
Serve as the primary technical success and escalation lead, supporting application rollouts while maintaining expertise in radiology workflows, imaging informatics, AI technologies, and regulatory requirements.
Up to 50% travel; Availability for occasional evenings, overnight work, on-call support, and weekend coverage during key practice transitions.