Find & Apply For Engineering Manager Jobs in Cabin John, Maryland

Vice President of Professional Services at Tenth Revolution Group Vice President of Professional Services at Tenth Revolution Group in Cabin John, Maryland Posted in 16 days ago.

Type:

full-time Virginia | Hybrid | Full-Time This is a hands-on leadership opportunity for someone who understands both the business and technical sides of Professional Services. The successful candidate will oversee a blended organization of Project Management and Engineering resources while taking ownership of utilization, profitability, resource management, project governance, and overall delivery performance. This is not a traditional administrative PMO position or a purely technical engineering leadership role. We are looking for a player-coach who can manage the economics of a Professional Services organization, earn the respect of technical engineers, work directly with customers, and implement the appropriate level of operational structure for a growing business.

Responsibilities:

Lead the Professional Services organization across Project Management and Engineering Own Professional Services P&L performance, gross profitability, utilization, and delivery metrics Manage engineering resource allocation across active projects, support engagements, and pre-sales activities Manage project and program economics, including hours, rate cards, margins, forecasting, and resource capacity Establish and maintain utilization targets and reporting across the engineering organization Develop capacity forecasts to support hiring, subcontracting, and resource allocation decisions Continue to mature the company's PMO and standardized project delivery processes Establish effective project governance, milestone tracking, scope/change management, and delivery reporting Partner with Sales and Engineering during the scoping and SOW process to protect delivery quality and project margins Act as an executive escalation point for key customer engagements and delivery challenges Manage and develop a combination of Project Managers, engineering resources, and external contractors Build reporting and KPI visibility for executive leadership around utilization, profitability, backlog, project health, and delivery performance Identify opportunities to expand existing customer relationships through successful delivery and additional Professional Services engagements What We're Looking For 7+ years of leadership experience within Professional Services, Service Delivery, Consulting Services, or a similar technology services organization Experience within a VAR, MSP, Systems Integrator, cybersecurity, network infrastructure, or technology engineering/services organization strongly preferred Demonstrated ownership of a Professional Services P&L and gross profitability Deep understanding of billable utilization, including how utilization is calculated, measured, reported, and improved Experience managing the financial performance of individual projects and broader service programs Experience leading both Project Management and technical Engineering resources Proven ability to manage resource allocation and capacity across multiple concurrent customer engagements Experience building, implementing, or maturing PMO and project governance processes Understanding of fixed-price and T&M engagement models, including the relationship between scoping, utilization, rate cards, and project margins Experience working with PSA, ERP, CRM, and/or project management platforms Strong customer-facing presence with experience managing executive relationships and delivery escalations Enough technical understanding to effectively lead engineers and participate in customer discussions without needing to be a hands-on architect Comfortable working within a lean, entrepreneurial, player-coach environment Preferred Background (Experience in one or more of the following areas would be particularly valuable): Cybersecurity Professional Services Network and infrastructure engineering Managed Services Enterprise technology integration Federal Civilian / Government customers Higher Education / SLED environments Government contracting and contract vehicles Technology manufacturer and channel-partner ecosystems