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Quality Manager

• 3.3 5932 Commerce Boulevard, Morristown, TN 37814 Full-time Apply with Indeed Summary/Purpose This position is responsible for supporting and leading the operation of the quality department and the effectiveness of the entire plant's quality program to ensure customer satisfaction.

Essential Duties and Accountabilities:

Overall responsibility for quality systems and initiatives to meet or exceed customer quality expectations Initiate activities that will strengthen quality related standards and systems - maintain the company's Quality Management System in compliance with IATF 16949, ISO14001/45001 and other applicable industry standards. Support product lines for internal and external quality related issues and assure corrective action plans are developed and implemented Support gauge design, capability studies and the calibration system Support and direct quality engineers with new product launch activities Design and execute quality system and product audits Assume lead role in external/certification and sustainability related activities Support professional/skills development of quality department members including customer interaction and problem analysis/resolution skills Assume responsibility for assembly in-process inspection and warranty Directly manage all aspects of JTEKT internal quality organization Collaborate with engineering and production teams to implement continuous improvement initiatives such as Lean Manufacturing, Six Sigma, and root cause analysis. Work closely with JNA Quality Management to ensure initiatives consistent with directives from JNA and JTEKT Japan Work daily overtime and Saturdays/Sundays as necessary to complete essential job duties Perform other duties as assigned

Supervisory Responsibilities:

This position is responsible for supervising employees in accordance with policies and procedures.

Job Knowledge, Skills and Abilities:

Excellent verbal and written communication skills Effective communication with all layers of organization, customers and suppliers Strong statistical, analytical, SPC and measuring skills Self-motivated and able to work without close supervision Basic knowledge of applicable quality, health, safety, and environmental management systems Extensive knowledge of IATF 16949, PPAP, APQP, and SPC (statistical process control) Experience and high degree of proficiency with 8D problem-solving, 5Why analysis, other root cause analysis methodologies, FMEA, Control Plans, MSA (Measurement System Analysis) and Gauge R&R Budget preparation and control experience; excellent organizational skills that promote efficiency and leadership. Positive attitude, highly motivated, and high energy level. High-volume manufacturing experience with machining, assembly, or die casting. Tier-1 automotive industry experience. Ability to work overtime is an essential function of the position. The above may be waived by the Plant Manager and the Human Resources Manager if the candidate is otherwise qualified.

Required Education and Experience:

Bachelor of Science in a Technical Field, i.e. Mechanical/Electrical/Industrial Engineering 4-6 years of quality related experience in metal component fabrication & assembly Minimum 5 years of experience in a quality management role with KPI improvement responsibility Minimum 5 years performing above duties in the Automotive OEM or Tier 1 Supplier sector

Work Environment/Physical Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is mostly performed in a normal office setting with minimal exposure to health or safety hazards, and with substantial time spent working on a computer. Requires sufficient hand, arm, and finger dexterity to operate computer keyboard and other office equipment. Specific vision abilities required with this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The performance of this position may occasionally require exposure to manufacturing areas which require the use of personal protective equipment such as safety glasses with side shields and mandatory hearing protection. Travel by automobile and plane required approximately 10-20% of time.