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Job Ref:

3208086600

Employer:

Network Company Name:

ReSource Point of Sale Industry:

Information Technology Job Type:

Full Time State:

Illinois City:

Chicago Zip Code:

60601

Post Date:

11/01/2026 Job Description Job Description Position Summary Resource Point of Sale, Staging and Implementation Technician is responsible for the efficient and effective execution of all customer hardware and software implementation. This position entails collaborating with customer facing teams to set schedules, troubleshoot hardware or software discrepancies while meeting customer expectations for accuracy. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Manage and coordinate customer on-boarding, upgrades, and installation for point of sale software Complete process requires collaboration with RPOS sales, technical and projects teams Collaborates with customers to build, configure, and implement point of sale (POS) software Perform customer specific menu and database builds POS software Use and maintain provided staging documentation to ensure all hardware & software testing and setup is done correctly and per customer specifications Collaborates, plans, and executes hardware, software, and application project roll-outs Responsible to perform all work in accordance with RPOS best practices and make suggestions to ensure said practices meet customer expectations ad industry standards. Adherence to staging schedule and customer deadlines to meet RPOS contractual agreements Maintain constant communication with customer facing teams and team leads to meet all deadlines Drives continuous improvement projects to better utilize technology and facilities to facilitate successful execution of both the implementation and staging projects. Minimum Qualifications (Knowledge, Skills, and Abilities) Must have experience with Point of Sale software and/or hardware Good oral and written communication skills Self-directed individual who leads projects and holds strong organizational skills Analytical skills with the ability to collect, organize, analyze, and disseminate information Company Description Established in 2003, ReSource Point of Sale is a leading end-to-end POS solutions provider. We specialize in POS services, support and hardware. We are a rapidly growing company looking to expand our team. Other Benefits include PTO, 401k match, Medical, Dental, and Vision. Company Description Established in 2003, ReSource Point of Sale is a leading end-to-end POS solutions provider. We specialize in POS services, support and hardware. We are a rapidly growing company looking to expand our team. Other Benefits include PTO, 401k match, Medical, Dental, and Vision.