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Staff Customer Qualification Engineer - 2276 KIOXIA America, Inc. 401(k), relocation assistance United States, California, Folsom Oct 20, 2026

Company Description No Relocation Assistance Provided. KIOXIA America, Inc. is the U.S.-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today's breakthrough BiCS

FLASH 3D

flash memory technology, KIOXIA continues to pioneer innovative memory, SSD and software solutions that enrich people's lives and expand society's horizons. The company's innovative BiCS

FLASH 3D

flash memory technology is shaping the future of storage in high-density applications, including advanced smartphones, PCs, SSDs, automotive, and data centers. Job Description As a Staff Customer Qualification Engineer, your primary role is to provide support for customer qualifications on our datacenter SSD products. During the product qualification phase, you will provide support on test plan development and execution, failure analysis, and status reporting. This includes ensuring all hardware and software components of the qualification are in place and ready for execution, reporting on execution and issue status, and participating in update meetings.

Responsibilities:

Manage complex qualification infrastructure from multiple customers

Plan and drive execution of customer qualifications according to schedule

Work with the Product Support lead to ensure alignment of tasks

Perform failure triage on any issues found during qualifications

Manage issues in defect tracking systems

Drive issues to resolution in a timely manner

Write test status reports on a regular basis

Qualifications

BS degree in computer engineering or equivalent field with 7+ years hands-on technical experience with SSDs or related storage devices

Advanced understanding of computer system architecture fundamentals

Platform-level troubleshooting skills to include run/break/fix capabilities and issue isolation

Experience triaging issues in Windows and/or Linux server operating systems

Experience developing Python/PowerShell/Bash scripts for cross-team usage

Familiar with data manipulation/analysis (spreadsheets or more advanced tools)

Good technical communication skills providing both detail and clarity in complex scenarios

Preferred:

Experience with PCIe/NVMe protocols, including analyzer and power measurement tools

Experience with SSD performance measurement tools and methodologies

Experience with OCP Datacenter NVMe SSD specifications and SSD test system usage

Experience engaging with stakeholders of a product development organization

Additional Information Req#2276; #LI-JV1 The expected salary for this position is$115,470.00 - $192,440.00. At KIOXIA, we value the following: Investment in you

Offering opportunities for career growth and personal development training

Open-minded management

Empowering employees by listening and responding to ideas, issues, and approaches

Flexible work-life balance

Offering a generous PTO allotment, holiday shutdown, and flexible work options

Variety of cultures, perspectives, backgrounds and experiences of all our team members

Through our opportunity, belonging and respect initiatives, our focus is to strengthen our company culture to create an environment of belonging for all

Benefits for our team members

Excellent medical and non-medical benefits, 401(k) matching, pet insurance KIOXIA America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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