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Validation Engineer
Joliet, IL

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PrideStaff

Quality Supervisor

Job Description

Job Title:
Quality Assurance Specialist /
Customer Quality Lead Location:
Joliet, IL Job Type:
Full-Time Industry:
Electronics & Wire Harness Contract Manufacturing About Us PrideStaff is partnering with a premier electronics and wire harness contract manufacturer in Joliet, IL to recruit a skilled Quality Assurance Specialist. Our client is dedicated to delivering high-quality custom wire harnesses, cable assemblies, and electronic connections. Operating in a fast-paced, agile, and professional manufacturing environment, their focus on precision and reliability drives everything they build. Position Overview We are seeking a high-level Quality Assurance Specialist to serve as a pivotal bridge between the manufacturing floor, third-party auditors, and external customers. In this multi-faceted role, you will oversee compliance with the
ISO 9001
quality management system, lead root-cause quality analysis, and act as the primary point of contact for customer quality inquiries, non-conformance reviews, and corrective action reporting.
Key Responsibilities Customer Quality Management:
Serve as the primary quality point of contact for clients. Investigate customer feedback, lead root-cause analysis for returned material (RMA), and author formal Corrective and Preventive Action (CAPA) reports (e.g., 8D reports) to ensure long-term customer satisfaction.
ISO 9001
System Analysis & Audit Leadership:
Maintain, analyze, and continuously improve the
ISO 9001
quality management system (QMS). Lead internal audit schedules, prepare documentation and processes for third-party registrar audits, and present quality performance metrics to leadership.
Quality Data Analysis & Continuous Improvement:
Aggregate and analyze defect trends, scrap rates, and first-pass yield metrics across incoming, in-process, and finished goods stages. Translate data insights into actionable continuous improvement projects on the shop floor.
In-Process & Final Compliance Verification:
Oversee visual, mechanical, and wiring verification for wire harnesses and cable assemblies to ensure absolute adherence to customer blueprints, build lists, and regulatory standards.
Cross-Functional Team Collaboration:
Partner with production managers, engineering teams, and floor technicians to standardize quality procedures, conduct first-piece sign-offs, and mentor assembly personnel on visual acceptance criteria.
Qualifications & Requirements Experience:
3-5+ years of quality assurance, quality engineering, or lead quality inspection experience in a manufacturing environment (wire harness, cable assembly, or electronics manufacturing experience required).
ISO 9001
&
Audit Expertise:
Strong knowledge of
ISO 9001
standards, with the ability to conduct internal audits and maintain QMS documentation.
Customer-Facing Track Record:
Proven experience interfacing directly with customer quality engineers and purchasing teams to resolve non-conformances, conduct formal root-cause analysis, and deliver professional CAPA submissions.
Technical Standards & Blueprint Literacy:
Familiarity with
IPC/WHMA-A-620
visual acceptance standards required (certification preferred). Strong capability to read and interpret complex engineering drawings, schematics, wire lists, and bill of materials (BOMs).
Data & Software Proficiency:
Skill in tracking quality metrics, analyzing defect patterns, and managing quality records within an ERP or QMS platform.
Professional Competencies:
Exceptional written and verbal communication skills, executive presence when working with external auditors/clients, and strong analytical problem-solving abilities.
Compensation / Pay
Rate (Up to): $28.00 - $35.00 Per Hour