A Product Quality Engineer evaluates and tests products and manufacturing systems, to ensure that products are produced that meet quality and performance standards as well as safety and regulatory requirements. Develops product quality standards and monitors production and product testing.
Electronics & Wire Harness Contract Manufacturing About Us PrideStaff is partnering with a premier electronics and wire harness contract manufacturer in Joliet, IL to recruit a skilled Quality Assurance Specialist. Our client is dedicated to delivering high-quality custom wire harnesses, cable assemblies, and electronic connections. Operating in a fast-paced, agile, and professional manufacturing environment, their focus on precision and reliability drives everything they build. Position Overview We are seeking a high-level Quality Assurance Specialist to serve as a pivotal bridge between the manufacturing floor, third-party auditors, and external customers. In this multi-faceted role, you will oversee compliance with the
ISO 9001
quality management system, lead root-cause quality analysis, and act as the primary point of contact for customer quality inquiries, non-conformance reviews, and corrective action reporting.
Key Responsibilities Customer Quality Management:
Serve as the primary quality point of contact for clients. Investigate customer feedback, lead root-cause analysis for returned material (RMA), and author formal Corrective and Preventive Action (CAPA) reports (e.g., 8D reports) to ensure long-term customer satisfaction.
ISO 9001
System Analysis & Audit Leadership:
Maintain, analyze, and continuously improve the
ISO 9001
quality management system (QMS). Lead internal audit schedules, prepare documentation and processes for third-party registrar audits, and present quality performance metrics to leadership.
Quality Data Analysis & Continuous Improvement:
Aggregate and analyze defect trends, scrap rates, and first-pass yield metrics across incoming, in-process, and finished goods stages. Translate data insights into actionable continuous improvement projects on the shop floor.
In-Process & Final Compliance Verification:
Oversee visual, mechanical, and wiring verification for wire harnesses and cable assemblies to ensure absolute adherence to customer blueprints, build lists, and regulatory standards.
Cross-Functional Team Collaboration:
Partner with production managers, engineering teams, and floor technicians to standardize quality procedures, conduct first-piece sign-offs, and mentor assembly personnel on visual acceptance criteria.
Qualifications & Requirements Experience:
3-5+ years of quality assurance, quality engineering, or lead quality inspection experience in a manufacturing environment (wire harness, cable assembly, or electronics manufacturing experience required).
ISO 9001
&
Audit Expertise:
Strong knowledge of
ISO 9001
standards, with the ability to conduct internal audits and maintain QMS documentation.
Customer-Facing Track Record:
Proven experience interfacing directly with customer quality engineers and purchasing teams to resolve non-conformances, conduct formal root-cause analysis, and deliver professional CAPA submissions.
Technical Standards & Blueprint Literacy:
Familiarity with
IPC/WHMA-A-620
visual acceptance standards required (certification preferred). Strong capability to read and interpret complex engineering drawings, schematics, wire lists, and bill of materials (BOMs).
Data & Software Proficiency:
Skill in tracking quality metrics, analyzing defect patterns, and managing quality records within an ERP or QMS platform.
Professional Competencies:
Exceptional written and verbal communication skills, executive presence when working with external auditors/clients, and strong analytical problem-solving abilities.
