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Senior Quality Lead (1st Shift)

POSITION PURPOSE/MISSION

Responsible for fulfilling the role of Quality expert at Concept Metal Products; this is a hands-on position. Ensure the quality of the parts produced at Concept Metal Products meets all customer expectations; quickly and effectively act when non-conformances are found. Maintain the most recent interpretations of the quality system requirements and therefore ensure that documented practices meet the true interpretation of the quality management system standards. Your leadership will foster a culture of quality consciousness, precision, and compliance, empowering teams to deliver products that meet the highest standards of safety, reliability, and performance. If you thrive in a fast-paced environment and possess a passion for elevating quality processes through innovative strategies and cross-functional collaboration, this opportunity is for you!

ESSENTIAL

DUTIES and

RESPONSIBILITIES

Engineering

• Collaborate with Concept Metal Products customers' quality and engineering personnel to determine critical part features and review manufacturability of design.

Make recommendations to modify customer part specifications and tolerances as necessary to support cost effective production. Provide engineering support to operations ensuring consistent application of quality techniques. Resolve quality issues of capability, tolerancing, and materials related issues. Resolve quality issues by identifying problems, examining solution options, implementing action plans, and providing resources. Effectively communicate and reinforce Concept Metal Products commitment to quality improvement efforts. Develop and submit PPAP documents for new product launches to meet customer requirements. Determine when process stability and capability studies should be performed on existing processes. Review and analyze results. Recommend changes to processes based upon findings and perform follow up to verify effectiveness. Participate in the Advanced Product Quality Planning activities to determine appropriate use of existing and new measurement systems during new tool or process design and startup. Coordinate pre-launch production trial run process monitoring. Create and maintain Control Plans. Facilitate and promote the use of appropriate problem-solving techniques for effective root cause analysis and successful corrective action. Perform duties in accordance with quality system requirements as the voice of Concept Metal Products customers. Coordinate with Sales, Purchasing, Engineering, Production, and Toolroom to resolve customer complaints and concerns. Lead PPM improvement plan for strategic customers. Apply appropriate use of statistical techniques. Determine and apply appropriate Measurement System Analysis tools. System Management Recommend and implement enhancements to the quality system that result in improved corporate quality performance, increased customer satisfaction, and/or simplification of processes to reduce costs. Ensure Concept Metals readiness for all internal and external quality audits. Coordinate and direct external 3rd party registration/surveillance audits.

POSITION CHALLENGES

Maintaining the integrity of the certified quality system requirements with lean, cost-effective strategies that meet the organization's needs. Advocating as the "voice of the customer" demanding the highest quality expectations from the organization. Executing the duties of the position such that the focus is largely proactive versus reactive.

ORGANIZATIONAL RELATIONSHIPS

Internal

• Regularly interact with Materials, Quality, Engineering, Sales, and all Manufacturing functions. External
• Regularly interact with all levels of customers and prospects.

QUALIFICATION REQUIREMENTS

Minimum Technical Qualifications

• High School Diploma Five years' experience managing a certified quality management system (e.

g.

TS 16949, ISO

). Exceptional mechanical aptitude with evidence Technical knowledge of roll forming, robotic welding, lasers and welded tube processes (laser cutting, tooling, GMAW and GTAW, machining, and assembly) Proven track record of driving continuous quality improvement in a manufacturing environment. Experience in the furniture/automotive industry. Previous work experience in an organization that supplied large OEM's. Customer quality assurance experience. Previous audit experience. Background in GD&T. Project management experience. Background in Gage design and use. Required Behavioral Competencies

• Adaptability
• open to and actively solicit new ideas and opinions. Assertiveness
• readily offer opinions and act even when their position may be unpopular. Business Thinking
• sees the organization as a series of integrated and interlocking business processes. Understands general business concepts. Understands the financial framework of the organization. Establishes and monitors appropriate financial measures, using data to make informed business decisions. Communication
• demonstrated ability to work effectively with cross-functional work groups including suppliers, customers, and associates, both verbally and in writing. Excellent listening skills. Coaching & Counseling
• effectively instructs associates at all performance levels and enjoys helping team members grow, sharing authority and providing resources and support that empower. Offers clear, direct, and timely feedback. Conflict Management
• support and manage differences of opinion. Use consensus and collaboration to debate and resolve issues. Diplomacy
• skilled at handling situations without arousing hostility. Forge coalitions. Energy
• have the stamina and endurance to maintain a fast pace and continue to produce. Influence & Positive Impact
• skilled at persuading, motivating, and energizing others at all levels.

Passionate, personable, self-confident, and likeable. Able to flex style and direct, collaborate, or empower as the situation requires. Ability to establish a personal power base built on mutual trust, fairness, and honesty. Establish and maintain productive relationships and networks, utilizing them to facilitate business transactions. Initiative

• proactive and acts without being prompted. Learning agility
• continuously seeking new knowledge, creates and fosters a culture of interest, curiosity and learning. Flexible to change and learns from failure. Seeks to improve processes and products. Organization & Planning
• manage time wisely and effectively prioritize multiple competing tasks. Potential
• capable of assuming more responsible roles within the organization. Presentation Skills
• written and verbal. Problem Solving & Decision Making
• identifies and solves problems, develops innovative solutions, acts decisively, and shows good judgment. Results Orientation
• maintains appropriate focus on short
• and long-term goals. Motivated by achievement, and persists until goals are reached, conveying a sense of urgency. Self-Discernment
• knows personal strengths and limitations and works toward improving weaknesses. Team Player
• respond to requests from other parts of the organization and support larger legitimate organizational agendas. Visioning and Strategic Thinking
• imaginative, entrepreneurial, and thoughtful, creating a vision of a preferred future and communicating it clearly and enthusiastically in such a way that others are attracted to it. Knows and understands the factors influencing strategy, and acts with the future in mind. Culture
• Possess Values & Beliefs in accordance with Concept Metals' convictions Travel
• Customer visits (Less than 150 miles travel) Computer Skills
• In-depth knowledge of Microsoft Office required. Experience with other quality software applications is beneficial. (e.g. statistical analysis) Safety and Housekeeping
• Belief in Concept Metals safety and housekeeping standards and procedures.

Physical Demands /

Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to walk and talk or hear, and occassionaly lift or move up to 50 pounds at times. Specific vision abilities required by this job include close vision and depth perception. Equal Employment Opportunity Policy Concept Metal Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Join us to lead our quality team toward operational excellence! Your expertise will help us deliver high-quality products efficiently while maintaining a safe and motivating work environment.

Pay:

$25.00

• $28.00 per hour Expected hours: 40.0
• 45.

0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance

Work Location:

In person