Join our team as a Quality Claims Analyst and help us deliver exceptional quality across our distribution network. This hands-on role puts you at the heart of our operations, ensuring every product meets the standards our customers expect. What will you do?
- Drive quality culture across distribution sites through hands-on process control and quality assurance
- Identify logistics and manufacturing issues and coordinate with stakeholders to implement corrective actions
- Improve process robustness to minimize quality risks and protect customer satisfaction
- Oversee quality standards for rework and adaptation lines using disciplined change management practices
- Respond to inquirires from Customer Service, build claims packets, research documentation, conduct investigations into OS&D claims.
- Respond to customer complaints using BFO Salesforce
- Create non-conformances related to customer complaints What are the key skills we are looking for?
- Quality Control & Inspection
- developing level; conducting inspections to ensure product and process standards are met
- Continuous Improvement
- developing level; identifying opportunities to enhance logistics processes and reduce defects
- Problem Solving
- developing level; analyzing quality issues and recommending practical solutions
- Collaboration
- developing level; coordinating with cross-functional teams to resolve quality concerns
- Customer Orientation
- developing level; maintaining focus on how quality impacts customer satisfaction
- Quality Authority
- developing level; applying quality standards and procedures in distribution environments
- Report Writing
- developing level; documenting quality findings and improvement actions clearly
- Coaching
- developing level; supporting team members in adopting quality best practices What qualifications will make you successful?
- Sharp attention to detail and a commitment to upholding high standards every day
- Proactive approach to identifying and addressing quality issues before they grow
- Strong communication skills to work effectively across teams and functions
- Flexibility and eagerness to learn new quality processes and improvement techniques
- Previous Schneider Electric experience highly preferred What's in it for me?
- Impactful role where your efforts directly enhance customer satisfaction and brand reputation
- Clear pathways for skill development and career growth in quality and operations
- Supportive team culture that encourages collaboration and values your contributions
- Training opportunities to expand your expertise in quality management and continuous improvement Ready to build a career in quality?
Apply today and join a team that's committed to excellence! At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel v...