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Accounts Payable / Receivable Manager
Alsip, IL

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Robert Half

Accounts Receivable Supervisor/Manager

Job Description

We are looking for an experienced Accounts Receivable Supervisor/Manager to lead billing and receivables operations for a mission-driven nonprofit in Illinois. This role oversees daily revenue cycle activities, supports staff performance, and helps maintain accurate, timely processing of billing, cash posting, and account follow-up. The position also plays an important part in reducing outstanding balances through strong oversight, issue resolution, and coordination with finance and program teams.
Responsibilities:
  • Lead the accounts receivable team by directing daily billing, cash application, collections, and related follow-up activities across multiple payer sources.
  • Supervise, coach, and develop staff through hiring support, onboarding, training, performance feedback, and resolution of workplace concerns in alignment with company policies.
  • Monitor aging reports closely and drive prompt action on overdue accounts, payment delays, denials, and other billing issues to improve collections and limit bad debt exposure.
  • Review billing exceptions and rejected claims, identify root causes, and coordinate with internal teams to correct errors and prevent repeat issues.
  • Partner with program and finance stakeholders to address operational changes that affect invoicing and ensure billing procedures remain accurate and up to date.
  • Prepare or oversee recurring revenue and payer reporting used for invoicing, month-end reconciliation, and revenue recognition activities.
  • Manage billing support processes tied to transportation services, managed care plans, Medicaid-related claims, and other assigned reimbursement channels.
  • Work with senior finance leadership to evaluate account balances, recommend write-offs when appropriate, and support sound receivables management practices.
  • Promote respectful, service-oriented interactions that support the organization's commitment to dignity, independence, and high-quality consumer care.
Benefits:
Generous paid time off13 Paid holidays
Medical/Dental/Vision Insurance PlansEmployer Paid Insurance:
Basic Life/AD&D and Long-Term DisabilityEmployee Assistance Program403(b) with company matchTuition assistanceEligibility for Public Service Loan ForgivenessOngoing training and development opportunities