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Accounts Payable / Receivable Manager
Alsip, IL
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We are looking for an experienced Accounts Receivable Supervisor/Manager to lead billing and receivables operations for a mission-driven nonprofit in Illinois. This role oversees daily revenue cycle activities, supports staff performance, and helps maintain accurate, timely processing of billing, cash posting, and account follow-up. The position also plays an important part in reducing outstanding balances through strong oversight, issue resolution, and coordination with finance and program teams.
Responsibilities:
Lead the accounts receivable team by directing daily billing, cash application, collections, and related follow-up activities across multiple payer sources.
Supervise, coach, and develop staff through hiring support, onboarding, training, performance feedback, and resolution of workplace concerns in alignment with company policies.
Monitor aging reports closely and drive prompt action on overdue accounts, payment delays, denials, and other billing issues to improve collections and limit bad debt exposure.
Review billing exceptions and rejected claims, identify root causes, and coordinate with internal teams to correct errors and prevent repeat issues.
Partner with program and finance stakeholders to address operational changes that affect invoicing and ensure billing procedures remain accurate and up to date.
Prepare or oversee recurring revenue and payer reporting used for invoicing, month-end reconciliation, and revenue recognition activities.
Manage billing support processes tied to transportation services, managed care plans, Medicaid-related claims, and other assigned reimbursement channels.
Work with senior finance leadership to evaluate account balances, recommend write-offs when appropriate, and support sound receivables management practices.
Promote respectful, service-oriented interactions that support the organization's commitment to dignity, independence, and high-quality consumer care.
Basic Life/AD&D and Long-Term DisabilityEmployee Assistance Program403(b) with company matchTuition assistanceEligibility for Public Service Loan ForgivenessOngoing training and development opportunities