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Accounts Payable / Receivable Manager
Pasadena, TX
Find & Apply For Accounts Payable / Receivable Manager Jobs in Pasadena, Texas
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Mission As our Accounts Receivable Manager, your mission is to lead the Accounts Receivable function, including Billing and Collections, and ensure customer invoices, cash application, collections, account reconciliations, and receivable reporting are accurate and timely. You will develop team members, strengthen controls, improve cash flow and aging performance, and create consistent processes across billing, collections, and accounts receivable operations. What You Will Do Accounts Receivable Operations Oversee day-to-day Accounts Receivable operations, including customer account maintenance, cash application, account reconciliations, credit balances, unapplied cash, and receivable aging. Ensure customer payments are applied accurately and timely and account discrepancies are researched and resolved. Monitor AR aging, past-due balances, unapplied cash, disputes, and other outstanding items. Support month-end and year-end close activities, including reconciliations, reporting, accrual support, and audit requests. Establish consistent controls and documentation across Accounts Receivable processes. Billing Operations Lead the Billing team and oversee accurate and timely customer invoicing. Ensure billing is completed in accordance with customer terms, contracts, supporting documentation, and internal requirements. Monitor billing queues, unbilled items, invoice adjustments, credits, and billing exceptions. Partner with Operations and other business teams to resolve missing documentation, pricing issues, purchase order requirements, and other items that delay invoicing. Identify recurring billing issues and implement process improvements that reduce errors and rework. Collections & Cash Flow Lead the Collections team and establish consistent collection strategies, priorities, and follow-up expectations. Monitor customer aging and collection activity with emphasis on reducing past-due receivables and improving cash flow. Review delinquent accounts, disputes, payment commitments, and escalations and provide direction on next steps. Build professional customer relationships while maintaining appropriate collection discipline and documentation. Partner with Sales, Operations, and Finance to resolve customer disputes and remove barriers to payment. Leadership & Team Development Lead, manage, coach, and develop Accounts Receivable team leads and employees across Billing, Collections, and Accounts Receivable operations. Establish clear expectations, responsibilities, performance standards, and department priorities for team leads and their respective functions. Partner with team leads to organize workloads, establish daily and monthly priorities, manage staffing capacity, and meet billing, collection, and reporting deadlines. Hold team leads accountable for team performance, accuracy, timeliness, productivity, customer service, and follow-through while providing coaching on escalated employee and workflow concerns. Develop team leads as people leaders through ongoing coaching, feedback, delegation, cross-training, succession planning, and development opportunities. Build an accountable, collaborative, and service-focused team that works effectively across departments. Reporting, Analysis & Controls Own Accounts Receivable reporting, including aging, collections activity, past-due balances, cash application, billing status, disputes, and other receivable metrics. Prepare regular AR reports and analysis for Finance leadership and business stakeholders. Identify trends, risks, and problem accounts and recommend actions to improve receivable performance. Maintain strong internal controls over billing, cash application, account adjustments, credits, collections activity, and account reconciliations. Support audit requests and ensure appropriate documentation is maintained. Systems, Process Improvement & Collaboration Lead or support AR, billing, and collections system implementations, migrations, integrations, and process changes. Design, create, implement, document, and continuously improve Accounts Receivable, Billing, and Collections processes, procedures, controls, training materials, and standardized workflows. Identify opportunities to reduce manual work, improve invoice accuracy, strengthen controls, accelerate cash collection, and improve reporting. Partner with Finance, Operations, Sales, IT, and other stakeholders to resolve issues and improve end-to-end order-to-cash processes. Serve as an escalation point for complex customer account, billing, collection, payment, and system issues. To Succeed, You Will Need We encourage you to apply even if you do not meet every preferred qualification. We value diverse experiences, perspectives, and backgrounds and are excited to see what you bring to the role. Education & Experience 5+ years of progressive Accounts Receivable, Billing, Collections, or related accounting experience required. 5+ years of progressive people leadership experience required, including at least 2+ years directly managing supervisors, team leads, or other people leaders. Demonstrated experience leading a multi-layer Accounts Receivable organization through team leads, with accountability for Billing, Collections, cash application, Accounts Receivable operations, and reporting. Ability to lead through others, balance operational oversight with strategic priorities, and intervene effectively in escalated employee, customer, workflow, and performance issues. Experience developing team leads through delegation, coaching, feedback, succession planning, cross-training, and leadership development. Experience evaluating lead effectiveness through measurable team outcomes such as billing timeliness, collection performance, aging, cash application accuracy, productivity, quality, and customer service. Experience working in a high-volume customer account environment with complex billing and collection needs. Demonstrated experience building, documenting, and implementing scalable Accounts Receivable, Billing, and Collections processes, including standard operating procedures, controls, workflows, escalation paths, and performance measures. Experience leading process standardization and continuous improvement across teams, locations, or business units, including identifying gaps, defining future-state processes, gaining stakeholder alignment, training teams, and measuring results. Experience with AR system implementations, migrations, integrations, reporting, or process improvement preferred. Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred. Experience with ERP and Accounts Receivable systems required; Wynne RentalMan experience is a plus. Skills & Competencies Strong people leadership, organization, prioritization, and decision-making skills. Strong understanding of Accounts Receivable, billing, collections, cash application, aging, reconciliations, and internal controls. Ability to analyze AR aging and reporting, identify risk, and translate data into clear priorities and actions. Strong process design, process improvement, project management, change management, problem-solving, and customer-service skills, with the ability to turn business requirements into clear, repeatable workflows and accountability standards. Advanced proficiency with Microsoft Excel and the ability to learn and lead within AR and billing systems. Clear written and verbal communication skills, including the ability to manage difficult customer account and collection conversations professionally. High level of accuracy, professionalism, confidentiality, and attention to detail. Key Success Measures Success in this role will be measured through: Accurate and timely customer billing and cash application. Effective leadership, development, engagement, and accountability across Accounts Receivable, Billing, and Collections. Improved aging performance and timely collection of past-due receivables. Timely resolution of customer disputes, billing issues, unapplied cash, and account discrepancies. Accurate, useful, and timely Accounts Receivable reporting. Strong internal controls, standardized workflows, and positive cross-functional collaboration. In Return, We Offer A learning culture that supports individual development and career growth. Competitive compensation and a comprehensive benefits package. Health, dental, and vision insurance, paid time off, and life and disability insurance. Opportunities to contribute in a collaborative, safety-focused environment. Job Location This position is based at our Pasadena, Texas office. About the Company At National Tank & Equipment (NTE), part of the Power Technique division of Atlas Copco, we provide reliable rental equipment solutions for demanding industrial operations. Our culture values safety, collaboration, accountability, customer success, and continuous development. Diverse by Nature and Inclusive by Choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together, we build a culture where difference is valued and where people share a clear sense of purpose and belonging.
Pay:
$100,000.00 - $125,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid sick time Paid time off Parental leave Vision insurance