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Auditor
Palo Alto, CA
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The Role Independently manage complex, high-value, multi-state Workers' Compensation and occasional General Liability audits. Investigate disputes, interpret state-specific regulations and policy terms, reconcile audits for accuracy and compliance, and apply NCCI and WCIRB standards. The role also supports teammates, explains technical findings to customers and partners, and improves audit quality, efficiency, and processes. Summary Generated by
Built In Location:
Remote ERGO NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience. Simply put, wherever you find small businesses, you'll find
ERGO NEXT.
Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow — that's where you come in. As a Senior Premium Auditor, you will independently manage complex Workers' Compensation audits, including multi-state and test-state work, while helping teammates tackle challenging issues. Your judgment will help improve audit quality, strengthen compliance, and make processes better for everyone.
What You'll Do:
Lead complex, high-value and multi-state Workers' Compensation audits, including test-state audits in CA, FL, OR and AK Investigate and resolve challenging audit disputes, applying state-specific requirements, policy terms and sound judgment Review and reconcile complex audits for accuracy and regulatory compliance, including WCIRB requirements in California Perform General Liability or combined audits for larger, more complex policies as needed Identify opportunities to improve audit accuracy, efficiency, and existing processes
What We Need:
5+ years of premium auditing experience, including significant Workers' Compensation and multi-state audit experience Apply advanced knowledge of
NCCI/WCIRB
rules, Workers' Compensation classification and audit standards Demonstrate strong analytical, organizational and communication skills, with proficiency in Microsoft Office Exercise independent judgment in complex reviews, disputes and regulatory interpretation Work collaboratively with teammates and explain technical findings clearly to customers and partners
Unstoppable Qualities:
Bachelor's degree in business, accounting or an insurance-related field, or comparable professional experience
WCIRB, PAAS
TAP or APA certification Experience with General Liability audits, ISO guidelines and audit systems such as NEXUS, AUSUM, Insurity or PATS Note on Fraudulent Recruiting We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of
ERGO NEXT
Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency. The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training.
ERGO NEXT
employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more. US annual base salary range for this full-time position: $80,000 — $90,000 USD Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Read Full Description Skills Required 5+ years of premium auditing experience Significant Workers' Compensation and multi-state audit experience Advanced knowledge of NCCI and WCIRB rules, Workers' Compensation classification, and audit standards Strong analytical, organizational, and communication skills Proficiency in Microsoft Office Ability to exercise independent judgment in complex reviews, disputes, and regulatory interpretation Ability to collaborate with teammates and explain technical findings clearly to customers and partners Bachelor's degree in business, accounting, or an insurance-related field, or comparable professional experience
WCIRB, PAAS
TAP, or APA certification General Liability audit experience Experience with ISO guidelines Experience with audit systems such as NEXUS, AUSUM, Insurity, or
PATS NEXT
Insurance Compensation & Benefits Highlights The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NEXT Insurance and has not been reviewed or approved by NEXT Insurance. About This Summary Healthcare Strength — Medical coverage is often described as fully paid for employees and dependents, with dental and vision highlighted as strong inclusions. Feedback suggests health benefits are a standout element of the total rewards package. Parental & Family Support — Paid parental leave for birth and non-birth parents is characterized as generous and modern. Feedback suggests family benefits complement core health coverage and add meaningful value. Fair & Transparent Compensation — Pay is considered competitive in higher-skilled tech and product roles, with total compensation seen as solid relative to peer insurtech employers. Feedback suggests perceptions of pay fairness trend moderate-to-positive overall. Learn more about NEXT Insurance's Compensation & Benefits → NEXT Insurance Insights What's It Like to Work at NEXT Insurance? NEXT Insurance Culture & Values NEXT Insurance Career Growth & Development What's the Work-Life Balance Like at NEXT Insurance? NEXT Insurance Leadership & Management NEXT Insurance Company Growth, Stability & Outlook View all jobs at NEXT Insurance View NEXT Insurance Profile Report Job
Benefits
Paid Time Off (PTO)
401(k) Plans
Professional Development
Health Insurance
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