Overview Are you a someone who is adept at reviewing documents for accuracy and to meet quality control standards? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history preferably in the mortgage industry, to join our team as a Doc Auditor. The ideal candidate will be well be able to research and review discrepancies, communicate with clients and keep logs of work in process. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.
- This is an in-office role, required to work at ServiceLink's office in Moon Twp.
, PA. As such, all candidates must be within reasonable commuting distance of our office, and must be willing and able to work in-office on a daily basis. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will… . Review Work In Progress reports to ensure completion of assigned work . Communicate with clients. . Research and resolve discrepancies. . Maintain accurate records and logs
WHO YOU ARE
You possess … . Advanced computer skills and be proficient in the Microsoft software products.
- High School diploma or equivalent required.. Typing/Data Entry skills, 35 wpm to 50 wpm with a 95% accuracy rate.. Possess good communication and customer service skills. Responsibilities
- Review Work In Progress reports to ensure completion of assigned work
- Communication with clients
- Research and resolution of discrepancies
- Maintain accurate records and logs
- Reviewing all documentation for 100% accuracy
- Perform duties and responsibilities in a timely manner
- Maintain open communication with team members and team leader
- Address inquiries from clients and internal staff professionally and in a timely manner
- All other duties as assigned Qualifications
- Must be able to use and have advanced computer skills and be proficient in the Microsoft software products.
- High School diploma or equivalent required.
- Typing/Data Entry skills, 35 wpm to 50 wpm with a 95% accuracy rate.
- Possess good communication and customer service skills.
- Knowledge of Windows software applications.
- Knowledge of real estate terminology