Find & Apply For Auto Damage Appraiser Jobs in Washington, D.C.

As a Senior Auto Appraiser, you will be responsible for the investigation, negotiation, evaluation, and appraisal of vehicle damage claims for both repairable and total loss vehicles. Your role ensures estimate accuracy in compliance with state laws and regulations, while delivering exceptional member service through setting appropriate expectations, proactive communications, advice, and empathy. This is a field-based role in the Northern Virginia/DC area. What a Senior Auto Appraiser Does Evaluate and appraise highly complex auto physical damage claims using digital tools, adhering to contract terms, corporate guidelines, and state regulations. Investigate claim damages by communicating with insured parties, internal claims adjusters, and third parties/vendors, potentially involving face-to-face interactions. Review facts of loss and vehicle damage to identify subrogation opportunities and ensure all physical damage documentation is in the claim. Apply advanced knowledge of P&C insurance industry products, services, contracts, and internal processes to ensure compliance with laws and policy provisions. Review claims/suppliers for fraud indicators and refer to the Special Investigations Unit if applicable. Maintain accurate and current claim file documentation throughout the claims process for complex claims. Maintain high standards of productivity through effective desk management, timely follow-ups, and accurate mapping of repair plans. Review additional damage received from repair facilities to complete supplements or triage to field provider inspection methods. Serve as a subject matter expert for disputed claims or trials and as a resource for team members on escalated issues. Partner with vendors and internal business partners to facilitate the resolution of highly complex claims, including external regulatory coordination. Proactively provide policyholders with information regarding coverage, repair estimates, total loss valuations, and the claims/repair process. Support workload surges and catastrophe (CAT) response operations, including mandatory on-call dates and potential evening, weekend, and/or holiday work. Be assigned CAT deployment travel with minimal notice during designated CATs. Work various types of claims, including those of higher complexity, and undertake additional work outside normal duties as needed. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Supporting Your Well-being Comprehensive medical, dental, and vision plans 401(k) retirement plan Pension plan Life insurance Parental benefits Adoption assistance Paid time off program with paid holidays 16 paid volunteer hours Various wellness programs Career path planning and continuing education Supporting Your Well-being USAA offers a comprehensive benefits package designed to support employees' physical, financial, and emotional well-being. This includes robust medical, dental, and vision plans, along with a 401(k) and pension plan for financial security. Employees also receive life insurance, parental benefits, adoption assistance, and a generous paid time off program that includes holidays and dedicated volunteer hours. Additionally, USAA supports professional growth through career path planning and continuing education opportunities. Who Makes a Great Senior Auto Appraiser? We are seeking a Senior Auto Appraiser - Field with a High School Diploma or GED and at least two years of auto appraising experience. The ideal candidate will possess proficient knowledge of P&C insurance policy contracts, coverages, and the auto parts distribution and claim appraisal processes. Advanced working knowledge of estimating losses using platforms like CCC is essential, along with strong written and verbal communication skills to interact effectively with all parties involved. You must be able to obtain and maintain an insurance adjuster license within 90 days. Candidates should also be aware of the physical demands of the role, which may include operating a company vehicle, performing various physical movements for vehicle inspections, and working in diverse environmental conditions. High School Diploma or General Equivalency Diploma. 2 years of auto appraising experience. Proficient knowledge of P&C insurance policy contracts, coverages, auto parts distribution, and claim appraisal processes. Advanced working knowledge of estimating losses using CCC or similar estimating platforms. Demonstrated written and verbal communication skills for interacting with members, claimants, repair facilities, and other stakeholders. Ability to acquire and maintain an insurance adjuster license within 90 days and 3 attempts. Awareness that the role may require operating a company vehicle, reaching, handling, squatting, bending, climbing, and kneeling for vehicle inspections. Awareness that the role may involve working outdoors in inclement weather and in body shop/salvage yard environments up to 25% of the time. Ability to meet USAA safe driving requirements, including MVR verification and possession of a valid driver's license. Why Join Our Team? Remote or hybrid flexibility for active-duty military spouses Opportunity to serve the military community Support for active-duty military spouses

Senior Auto Appraiser:

Field Expertise in Northern VA/DC Embark on a rewarding career as a Senior Auto Appraiser - Field, where you will play a crucial role in evaluating highly complex auto physical damage claims in the Northern Virginia/DC area. This position offers the chance to apply your expertise in a field-based setting, ensuring accuracy and delivering exceptional service to members of the military community and their families.